Traditional Culture Encyclopedia - Hotel reservation - What are the advantages of self-service check-in machines? How about Qian Lin?

What are the advantages of self-service check-in machines? How about Qian Lin?

1, 20-second super-fast check-in at self-service check-in in Bang Wei Hotel.

For guests who are tired of traveling or want to rest as soon as possible, waiting at the front desk, especially during rush hours, is really unpleasant, so many guests choose to leave and choose other hotels.

The simple self-service operating system avoids waiting in line at the front desk, and the ultra-fast check-in process of 20 seconds for members and 40 seconds for individual guests allows guests to complete their check-in independently without waiting too long.

2. Hotel personnel are not required to participate, and the privacy of guests is strictly protected.

Today, with the increasing awareness of guests' rights, many guests pay more attention to protecting their hotel privacy. The company's hotel self-service system realizes the whole process of self-service check-in and check-out, which is simple and fast, without the participation of hotel personnel, and realizes that hotel guests come and go without a trace, which better protects the privacy of guests.

3. Let the guests feel trust and honor, and improve the service efficiency and image of the hotel.

Self-check-out on the hotel self-service check-in machine provides humanized service for hotel guests. Because the time for guests to leave the hotel is relatively concentrated, the morning 10 to 12 is often the peak of check-out and check-in. Self-checkout can save guests' waiting time. This kind of high trust and respect for guests, as a quality service, can improve the service efficiency and image of the hotel to a certain extent. It also fully reflects the hotel's trust in its members and can greatly improve the satisfaction of its members and customers.

4. Reduce front desk service personnel and reduce hotel operating costs.

As many guests go to the self-service room opener to open rooms, continue to check in and check out, the workload of the front desk is greatly reduced, thus reducing the staffing of front desk service personnel and reducing operating costs.

5. The independent processing program is simple.

The self-service system gives full play to the subjective initiative of the guests, saves the long wait when going through the formalities, and avoids the complicated procedures brought about by repeated payment and refund of the deposit.

6. Guests choose their own room type.

The birth of self-service system introduced the idea that my room is my master, and guests can directly see the facilities and layout of the room on the system. Guests can choose the room they need according to their own preferences and actual situation.

7. Establish a high-end brand image and improve member loyalty.

The touch screen is exquisite in appearance, and the self-service system is easy to operate, which will definitely make guests feel the high taste of the hotel, enjoy the experience and fun brought by high technology, enhance the image of the hotel and enhance customer loyalty.

8. Expand advantages

The hotel self-service check-in terminal is also connected to WeChat Alipay, door lock interface, guest control, third-party PMS public security interface and OTA, which brings endless convenience to guests.

Pay online through WeChat Alipay.

Hotel self-service check-in machine can interface with door lock, guest control and third-party PMS public security interface.

Guests can book directly through OTA and check in at the hotel self-service check-in machine according to the order number.

Hotel self-service terminal means that guests can independently complete registration, check-in and check-out procedures without the help of hotel service personnel. Hotel self-service is bound to become a trend, changing the way people stay.