Traditional Culture Encyclopedia - Hotel reservation - Which department should the hotel health complaint go to?
Which department should the hotel health complaint go to?
The right to report is a concrete form of citizens' exercise of supervision, so it belongs to the category of citizens' basic rights and has the right to report illegal and criminal acts of units or individuals other than Tang Tan and its staff. The specific methods of complaining about hotels are as follows:
1. Call the local industrial and commercial bureau and provide a copy of the hotel business license or the registration number of the business license, then you can complain. If the business license registration number is not provided, it will not be accepted;
2. Call the "123 15" consumer complaint hotline. 123 15 is a special telephone number set up nationwide by the former State Administration for Industry and Commerce with the strong support of the former Ministry of Information Industry.
legal ground
"Hygienic Code for Accommodation Industry" Article 22 Room service
(a) the guest room should be ventilated to ensure that the indoor air quality meets the hygiene standards.
(2) Bedding should be replaced by one guest, and long-term guests should be replaced at least once a week.
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