How to do a good job of ordering food in the company

1. After the orderer goes to work, clean up the sanitary area and check whether the internal and external telephone lines and other facilities are normal.

2. When accepting the reservation, the orderer should receive it warmly, listen carefully, record it carefully and say goodbye politely. There are two ways to order food:

( 1)

When ordering food by telephone, you should answer it within three tones and take the initiative to say hello. After reporting the name of the hotel, you should ask the guest's name, unit, room number, contact number, number of people ordering, time and requirements, repeat the standards set by the guest, thank the guest for ordering, and make records at the same time. Such as: "Hello! XX Hotel Catering Department. " "May I know your name?" /"What's your name?" /"Your company (unit)", "How many people are there?" /"Excuse me, did you order a business meal or a family meal? So that we can serve you better "/"Mr. X, do you have any other requirements for food? " /"Mr. X, what is the standard of your order? We have … "/"Mr. X, do you have any special requirements for your order? " "Mr. X, the restaurant you reserved is …"/"Mr. X, the table you reserved is …"/"Thank you very much for your reservation at XX Hotel. What is your contact information? " /"thank you! Goodbye (be sure to wait for the other party to hang up before putting down the phone). "