What services do five-star hotels provide?

Special services of five-star hotels include:

1, the service of a five-star hotel starts from the moment the guests get off the plane. If the hotel needs to arrange a pick-up and drop-off, guests only need to reserve accurate flight information and contact information to the hotel before departure after booking the hotel. A full-time hotel driver will contact you then.

At the same time, after you check in, you will also receive a "welcome gift" from the hotel, sometimes a bottle of red wine, plus some snacks, sometimes fresh fruits and flowers, and sometimes a beautiful plate of chocolate that you can't bear to eat.

And this service will continue until the guests finish their journey, that is, every morning after that, you will receive fruits and snacks from the hotel.

2. There is also a "turndown service", which makes people feel very imaginative just by listening to the name.

This service is only available in high-end five-star hotels. The turndown service starts at 5: 30 or 6: 00 pm and ends before 9: 00 pm, because knocking at the door after 9: 00 pm will disturb the guests' rest.

In the meantime, the hotel waiter will ask the guests if they need "open door service". Services can be summarized as: entering the room, turning on the light, drawing curtains, cleaning up sundries, checking room facilities, turning on the light, tidying up the bathroom, replenishing room supplies, and providing food before going to bed.

Moreover, the waiter will lift the bedspread above, and then open a 35 ~45-degree corner layer between the blanket above and the sheets above to facilitate the guests to sleep.

3. Butler service. First of all, the housekeeper can help you with many things, such as packing luggage, handling clothes, booking trips, booking restaurants and so on.

For example, in some old high-end hotels, every housekeeper has a small card in his pocket, which records all the details of the last stay of the guests in the hotel.

For example, when you checked in last time, you ordered a medium-rare fried egg and an aromatherapy in your room, then adjusted the space to 25 degrees and chose an organic buckwheat pillow among the pillows provided by the hotel.

Then during the second check-in, these details will be carried out according to the previous habits, and everything will be deployed in the most comfortable mode before the guests arrive. Let people really feel the extraordinary service, which is the working purpose that the housekeeper has always followed.

Moreover, if there are too many people at the front desk, the housekeeper can also help the guests check in in the room, saving time and worry.

Services and standards of public places in five-star hotels;

1, there are enough dedicated passenger elevators.

2. There are enough parking spaces.

There is a large supermarket in or near the hotel, which is convenient for customers to shop.

4. Equipped with high-speed wireless network.

5. Equipped with a clinic.

6. Provide sightseeing service in the city.

7. Provide convenience services.