Traditional Culture Encyclopedia - Hotel reservation - What is a customer?

What is a customer?

The so-called guest support is to welcome guests. It is also important to arrange customers. Because all the guests come to congratulate you, poor arrangement will affect the mood of the guests and even cause some trouble, which is unlucky on the big day.

So, how to arrange support?

First, customer classification refers to the different classification of colleagues, classmates, friends and comrades-in-arms, and acquaintances in the circle are responsible for receiving guests. The guests should stand outside the door or at the entrance of the hall. When they meet the guests, they should shake hands first and then take them to the registration office.

Second, the classification of tables, according to the number of different guests to determine the location and number of tables, customers should know fairly well, so as to properly arrange similar guests to sit together. However, we should not be too rigid. When we are polite to our guests, we should also give them a certain choice so as not to cause unhappiness.

Third, after the guests sit down, let the smoke pour tea, answer and deal with the guests' questions and requirements.

Fourth, after the wedding banquet, guests should say goodbye to the guests they have received.

Now the wedding process is more and more varied and colorful. The small details to be prepared are getting finer and finer. With the increasing demand of people, there are more and more professional wedding etiquette companies and specialized wedding hotels. They have rich experience and perfect equipment. They will help hold wedding ceremonies and wedding banquets to make them more lively and complete.