Is it reasonable to make a reservation without refund?

Legal analysis: it is illegal to book a hotel without refund. You can ignore the overlord clause of the hotel and insist on asking the other party to bear the obligation of refund. Otherwise, you can complain to the industrial and commercial bureau to safeguard your legitimate rights and interests. Now many businesses often use this clause to harm the interests of consumers. Consumer rights and interests refer to the rights and interests that consumers enjoy in accordance with the law when they receive goods or services with compensation and in a certain period of time.

Legal basis: According to Article 23 of the Product Quality Law of People's Republic of China (PRC), social organizations that protect consumers' rights and interests can suggest that relevant departments should be responsible for handling product quality problems reflected by consumers and support consumers to sue the people's court for damages caused by product quality.