Traditional Culture Encyclopedia - Hotel reservation - How to complain if a guest is fined for parking in a hotel?
How to complain if a guest is fined for parking in a hotel?
1. Keep all relevant evidence, including fines, parking records, hotel orders, etc.
2. Confirm whether the fine is reasonable. If you park in the parking lot designated by the hotel, or the hotel has not informed the parking fee standard and other related information in advance, you can ask the hotel to refund the fine.
3. Complain to the hotel front desk or management personnel. You can ask to communicate with the relevant person in charge, explain the situation and make reasonable demands. If it cannot be solved, you can ask the hotel to provide relevant complaint channels and contact information.
If the hotel can't solve it, you can complain to the relevant departments or institutions. For example, you can complain to the local traffic management department or consumer rights protection agency and ask them to intervene.
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