Female tourists took a taxi at Hongqiao Railway Station in the early morning, but the driver refused to take it and had a bad attitude. How should she protect her rights and interests?

I believe that when you go out to take a taxi, under normal operation, the driver will calculate the mileage as required. If passengers find any unfair treatment in the process of taking a taxi, they will have the right to choose to complain to the driver to safeguard their legitimate rights and interests.

Recently, the media revealed that two female tourists were refused a taxi in high-speed railway station, Hongqiao, Shanghai, and were teased by the drivers themselves. After the incident was exposed, the relevant departments also imposed administrative penalties on the taxi drivers involved, including a fine of 500 yuan and suspension of business for rectification 15 days.

The driver didn't set his watch as required. On the day when the passenger questioned the incident, two female passengers got on the bus at the South Square of Hongqiao Railway Station. The destination of this trip is Courtyard by Marriott China. According to the relevant navigation map, the mileage is about 6 kilometers. When the driver Gong picked up two female passengers, he immediately called for 30 yuan. To this end, the female passenger also asked the driver to hit the meter himself, but the driver did not cooperate with the meter, but claimed to send the passengers back to the original starting point to let them take another taxi, but the passengers disagreed with the driver. For this reason, the two sides were deadlocked, and the driver finally asked the passengers to get off halfway, but the passengers still did not obey the driver's request. They think that the driver's behavior is suspected of refusing to carry. At this time, passengers also chose to call the police and deal with the driver themselves. Maybe the driver saw that the situation was not good and finally hit the meter according to the passenger's request.

After the two passengers arrived at their destination, they called the complaint number for handling. After receiving complaints from passengers, the local traffic law enforcement corps in Shanghai obtained relevant monitoring vouchers, and finally determined that the driver had many improper operations during this trip. The driver Gong himself confessed to his misconduct, saying that he had some unsatisfactory places when soliciting customers that day, which also led to emotional fluctuations during driving. Therefore, the relevant law enforcement departments also imposed an administrative penalty of fines on 500 yuan and suspension of business 15 days for the driver Gong's illegal acts of not using the meter according to relevant regulations and not providing invoices to passengers according to law.

Therefore, it is also hoped that relevant taxi practitioners can abide by relevant management regulations in accordance with the law and strive to effectively improve service quality. At the same time, I also hope that all passengers can personally safeguard their legitimate rights and interests.