What is the content of etiquette training?

The main contents of etiquette training include: clothing etiquette: men's etiquette, women's etiquette, dress skills, accessories etiquette; Appearance etiquette: face, makeup; Manners and etiquette: smile, eyes, standing posture, sitting posture, walking posture, hand posture; Common etiquette: bow, open the door, lift your feet, serve tea, shake hands and so on.

People's recognized codes of conduct and norms in a region are ceremonial ceremonies held on large and grand occasions to show politeness and respect, and are polite requirements that should be followed in terms of politeness norms and etiquette order when accepting international exchanges.

Etiquette and politeness reflect that a person has gradually acquired certain qualities and abilities in morality, knowledge and skills through hard study, hard training and long-term Zhi Tao.

Extended data

Basic courtesy

1, smile and keep eye contact with the guests;

2. Take the initiative to say hello to the guests;

3, try to call the guest's last name;

4, take the initiative to give way, give way to the guests, please the guests first;

5, more than three people dialogue, must use a language that can be understood by each other;

6. Don't ask guests personal questions (such as age, income, marriage);

7, repeat the guest requirements;

8, can't meet or don't understand the guest must apologize immediately, at the same time give the guest a can take the initiative to help contact to solve the problem; Never treat guests like balls;

9. At work-full of energy, no chatting, no eating; Keep an eye on whether guests need service at any time.