Traditional Culture Encyclopedia - Hotel reservation - Decoration Skills of Five-star Hotel Matters Needing Attention in Hotel Decoration
Decoration Skills of Five-star Hotel Matters Needing Attention in Hotel Decoration
Decoration skills of five-star hotels
1. The reception hall is spacious, luxuriously decorated and well lit.
2. There is a general service desk suitable for the hotel scale and five-star. The main service desk is marked in Chinese and English, and the reception, inquiry and checkout are set up in different sections, and the staff is on duty 24 hours a day.
3. Provide message service, one-time ordinary bill settlement service, credit card service and 24-hour foreign currency exchange service.
4. The front desk provides hotel service publicity materials, hotel price lists, Chinese and English traffic maps of the city, national tourist traffic maps, introductions of tourist attractions in the city and the whole country, timetables of various means of transportation, newspapers and magazines, etc.
5. It can directly accept domestic and international 8-hour room reservation, and is equipped with a safe that the hotel and guests can open at the same time, a doorman, a full-time bellboy, a duty manager and a lobby manager.
6. Set up a guest lounge in the non-business area, provide in-store tracing service and arrange taxi service, and set up ramps and wheelchairs for disabled people in the lobby and main public areas.
7. It can provide services in at least two foreign languages (English is the necessary language), the switchboard can provide services in at least three foreign languages (English is the necessary language), and all instructions and services are expressed in at least two languages: Chinese and English.
8. There are at least 40 rooms (sets) available for rent, 70% of which are not less than 20 square meters (excluding bathrooms and corridors), and at least 5 luxury suites are equipped with rooms for the disabled.
9. The rooms are luxuriously decorated, equipped with luxurious upholstered beds, writing desks, wardrobes and hangers, coffee tables, seats, bedside tables, bedside lamps, table lamps, floor lamps, full-length mirrors, luggage racks and other advanced supporting furniture.
10, the bathroom is decorated with luxurious building materials, with good floor, wall, ceiling and ventilation facilities. 1 10/220V power socket, telephone, hair dryer and scale. Install advanced toilets. Dressing table, bathtub with shower head, shower curtain and clothesline, providing hot and cold water 24 hours a day.
1 1, with domestic and international direct dial telephones, color televisions, audio equipment and closed-circuit television systems. There are not less than 16 broadcast channels, at least 2 self-run programs and more than 2 foreign language satellite TV channels, which bring convenience to foreign tourists.
12. There are five-star stationery, turndown service, 24-hour hot and cold drinking water and ice cubes, free tea or coffee, mini-bar in the room, and 24-hour breakfast and dinner service.
Matters needing attention in decoration of five-star hotel
Brand name 1, five-star hotel is still very important in decoration design. A good brand name itself is a means of consumption, which will leave a deep impression on customers, but it must conform to the overall positioning of the hotel.
2. Good five-star hotels pay special attention to consumers' feelings, because the brand positioning of good five-star hotels is based on consumers' consumption motives, psychology and behavior patterns. In addition, it is also very important to investigate the brand positioning in the decoration design of other five-star hotels in the same industry in order to get rid of the serious homogenization of service in star hotels.
3. In the decoration design of five-star hotels, the hotel brand positioning should be coordinated with the overall service of the hotel. Five-star hotels should pursue personalized and humanized services, win the trust of consumers with meticulous humanized services, and accelerate the spread of hotel brands with consumers as the medium. As the first note said, brand positioning mainly depends on consumers.
There are many problems to be considered in the decoration of five-star hotels, and hotel equipment is an important part of them. The above are the decoration skills and precautions of five-star hotels introduced by Bian Xiao today, which ends here.
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