No.28 said it was a rumor, and No.29 said it was a management mistake. Why was the hotel slapped in the "leftover room" incident in Karen Mok?

Because at that time, they thought that this matter could be solved through rumors, and the hotel could be completely separated from this matter. But in the end, what they didn't expect was that the matter was so fermented that they decided to admit what they had done. It is also a slap in the face to admit that you have such a great effect because of management mistakes.

Recently, Karen Mok, a famous Hong Kong actress, encountered a very disgusting "bad thing" while traveling in Enshi, Hubei. Ruixiang International Hotel, where Karen Mok stayed, launched a marketing campaign called "Auction of Mo Goddess Garden Suite", claiming that "the highest bidder can enjoy the one-night garden suite of Mo Goddess, and the bedding (except mattress), bathroom towels and corresponding disposable items in the room can be taken away".

At that time, someone called specifically to ask about it, and their front desk clearly said that there was such a thing. However, when things started to make a big fuss, they actually called it a rumor, so that everyone wouldn't believe it. They also said that they would reserve legal rights against some rumors. But in just one day, they actually changed their words.

They said that in response to the "Mo Goddess Garden Suite Auction" incident, Hubei Enshi Ruixiang International Hotel, which had been rumored before, issued an apology statement through WeChat on August 29, saying that this incident was a hotel management error, using celebrity effect for marketing, which hurt the public's feelings and caused a relatively negative impact. I sincerely apologize to the public.

They can say that the face is perfect, and I don't know if the face hurts. Maybe they think that rumors can calm this matter, but what they didn't expect was that after this matter spread on the Internet, more and more people and the media began to accuse them. So it can also be said that the apology was made only when they were accused.