What is the hotel’s business window?

Front Office. Some people call the front office the "face of the hotel". Its "beauty" depends on the design, layout, decoration, lighting and other luxury facilities of the lobby. It also depends on the mental outlook, work efficiency and service attitude of the front office staff. , service skills, courtesy and organizational discipline. The front office is the business window of the hotel, reflecting the overall service quality of the hotel. As the hotel's business activity hub, it is not the hotel's main business department, but it has a crucial impact on the hotel's market image, service quality, and even management level and economic benefits.