The invitation was sent out, and the hotel forgot to hold a wedding reception. What are the demands of the parties?

Marriage is the most important thing, and everyone is very concerned about the preparations for marriage. Everyone wants to have a very beautiful wedding, so they are willing to spend time and energy preparing for the wedding. In this year's National Day holiday, many families also choose to hold weddings. But I didn't expect it. Actually, someone booked a hotel six months in advance and forgot the wedding banquet.

This can be said to be a bad thing, and Ms. Wang is the bride of this wedding. She worked in Shanghai for many years and was going back to Guiyang for the wedding last year. After selecting the date, she also booked the wedding banquet of Ramada Miracle Hotel in Guiyang. But when she went to the hotel in advance to discuss the details of the wedding banquet, the hotel said that her wedding venue had been booked by others. Ms. Wang's arrival was a bolt from the blue. After all, the invitations have been sent out, but the guests have no place to eat.

She is also very upset. What's more, I signed a contract with this Ramada Miracle Hotel on June 19+00. The original wedding date was March, but it was postponed because of the epidemic. Later, Ms. Wang also negotiated with the hotel salesman for many times and confirmed the date as 65438+1October 8. However, because the hotel frequently changed salesmen, she was also afraid of making mistakes, so she repeatedly confirmed the wedding reception period with the other party. Don't send invitations to invite friends and family before making sure.

Unexpectedly, Ms. Wang flew back from Shanghai to Guiyang to discuss the details with the store, but the hotel informed her that the wedding venue of 65438+1October 8 was fully booked. Ms. Wang was dumbfounded on the spot. After all, it's too late to withdraw the invitation. What's more, all her relatives and friends flew in from Shanghai. The hotel offered to help her change to another hotel, but the price of the wedding banquet was controversial. What's more, the perfunctory attitude of the other party also made Ms. Wang very dissatisfied.

The hotel manager said that this was because the hotel staff did not do a good job of handover when they left. On the other hand, Ms. Wang said that she just wanted to be able to refund all the deposit or wedding money she paid. Give some compensation and go to the hotel by yourself. Or change to another store, but it must be 3699, and the difference will be made up by the hotel. She said it was food made by the hotel. The hotel should bear the responsibility. Finally, the hotel changed Ms. Huang's wedding banquet to Guiyang Himalayan Banquet Center. Although her wedding has now been held as scheduled, netizens also expressed dissatisfaction with the hotel's service attitude. Because this is the hotel's fault after all, the hotel should bear such responsibility.