The Value of Intelligent Contactless Service in Intelligent Hotel

Under the epidemic situation, the hotel industry has returned to the essence of service, and different new hotels have different endings. Among them, the contribution of smart hotels is even greater.

In addition to self-service check-in/check-out, smart rooms and other customer experience terminals, intelligence can also effectively empower the hotel operation and management terminals, minimize the contact between people and the stay time of guests in public areas during the epidemic, reduce the risk of virus transmission and cross-infection, and ensure the safety and health of hotel guests and staff during their stay.

Intelligent contactless service

Wisdom qiantai

Self-service check-in, check-out and invoicing, with zero contact throughout.

Hotel guests don't need to queue up at the front desk. They can book, renew, check out and invoice directly through mobile phone WeChat. The self-service check-in machine will replace the traditional manual front desk, and the front desk staff will be changed from "more complicated" to "less simple", which can not only avoid many people gathering in line, but also reduce the customer's stay time in public areas.

At the same time, in order to ensure the safety of non-contact equipment, self-service check-in machines and other equipment are cleaned and disinfected regularly.

Intelligent robot elevator guidance

Be able to plan the path independently, avoid obstacles independently, and flexibly complete tasks such as intelligent positioning and transportation. Leading the food delivery robot to replace the waiter to complete repetitive work can effectively reduce manpower and time costs and enhance the overall image of the hotel.

Face recognition matching member system accurately identifies members; Telephone notification, through communication tools to inform customers to take things; Self-charging, equipped with automatic charging pile, low-power self-charging; Elevator control, self-service elevator; Interactive function customization: voice and interface interactive customization to meet individual needs.

One-button door opening without room card

Under the intelligent upgrade of smart hotels, customers can open the door with one click when they turn on their mobile phones. Avoid frequent multi-person contact with the room card to the greatest extent. In addition, there are many ways to open the door, such as face recognition and Bluetooth unlocking.

Various methods of controlling guest rooms

Hotel customers can easily realize "zero-touch room intelligent control" without touching room equipment such as switches, curtains and remote controllers.

Intelligent voice control can be realized through intelligent housekeeper. 24-hour intelligent experience.