Traditional Culture Encyclopedia - Hotel reservation - Summary of the work of becoming a full member after the probation period at the front desk (5 articles)
Summary of the work of becoming a full member after the probation period at the front desk (5 articles)
I checked into the hotel on xx, xx. According to the needs of the hotel, I am currently working as XX, responsible for the front desk work.
I am serious, careful and have a strong sense of responsibility and dedication, diligent and have great enthusiasm for my work; Cheerful personality, willing to communicate with others, good and skilled communication skills, strong teamwork ability; Strong sense of responsibility, truly complete the work assigned by the leader, be able to work with hotel colleagues, get along well, and cooperate with the heads of various departments to successfully complete all the work; Actively learn new knowledge and skills, pay attention to their own development and progress, usually use off-duty time to improve their comprehensive quality through training and learning. At present, I am studying in a college in xx. In order to apply what I have learned in the future, I will develop and progress with the hotel.
In the past two months, I have made some progress with the enthusiastic help and care of General Manager X, hotel leaders and colleagues. Generally speaking, I think I still have the following shortcomings and deficiencies:
First, ideological individualism is strong, random, not open-minded, not modest and prudent, respecting and obeying.
Second, sometimes the ability to do things is not enough, and words and deeds do not pay attention to restrain themselves.
Third, the initiative of the work is not enough, the foresight and creativity of the work are not enough, and there is still a certain distance from the requirements of the leaders.
Fourth, business knowledge, especially relevant laws and regulations, is not solid enough.
In my future work and study, I will be more strict with myself and learn from other leaders and colleagues with an open mind. I believe that with my high sense of responsibility and self-confidence, I will be able to correct these shortcomings and strive for greater progress in all aspects.
According to the rules and regulations of the hotel, employees who have completed the probation period of two months can become regular employees of the hotel. And during my work, I am serious, careful and have a strong sense of responsibility and enterprise, diligent and full of work enthusiasm; Cheerful personality, willing to communicate with others, good and skilled communication skills, strong teamwork ability. Therefore, I hereby apply to the hotel: I hope to give a qualified evaluation according to my work ability, work attitude and work performance, so that I can become a regular employee as scheduled.
When I came here to work, I gained nothing but great progress and improvement in my professional quality, ideological realm, professional quality and working ability, which also inspired me to keep advancing and perfecting in my work. I understand that the bright future of the enterprise depends on everyone's efforts to create, and I believe that with the joint efforts of all employees, the bright future of the enterprise will be more brilliant. I will work harder and make continuous progress in the future. I hope my superiors will approve me to become a full member.
2. Summary of the work of becoming a full member after the probation period at the front desk
Time flies, and the three-month probation period has passed in a hurry. In the past few months, I was fortunate to work in the administrative front desk of xx company. During this period, I fully studied and adapted to the job requirements of this position and got a full understanding of xx company. Now, the probation period has ended. According to the regulations of the company, I hereby apply for becoming a regular employee, and summarize my work in these months as follows:
I. Attitude and responsibility
During my work, I strictly abide by the company's rules and regulations, can go to work on time, do not leave early, do not violate discipline, and conscientiously complete the tasks assigned by the leaders. And earnestly study work knowledge and experience, and actively improve their administrative and business capabilities.
As a newcomer to the company, I always keep in mind the company's regulations and my obligations, strictly abide by the work order, consciously safeguard the company's environment and discipline, communicate and understand the situation of various departments, and perform my duties.
At the same time, I also maintain a high degree of enthusiasm and responsibility for my work. I can always maintain a good attitude and take my post and task seriously.
Second, work and study.
As for my work, three months ago, I was almost an out-and-out newcomer, but I was enthusiastic about my work. I was able to actively learn working methods, find out the shortcomings in my work and actively improve myself.
During this period of work, I deeply realized the complexity and complexity of administrative work. Although they are all small things related to the company, it is a manager's role to organize these small things in an orderly way and play their own role to optimize and promote the work of the company. To this end, I often humbly ask leaders in my work, communicate with colleagues in other departments, deepen my understanding of the company, and get to know many colleagues and leaders at the same time, which is helpful for me to better complete the tasks of my post.
Three. Future goals
After summing up my work, I realized that I can do well in dealing with documents and company affairs, but I have some shortcomings in other aspects, such as receiving visitors and newcomers. To this end, I will focus on strengthening my own shortcomings, improving my service awareness and hospitality etiquette, maintaining my good image as the front desk of xx Company, improving my business ability, and ensuring that I can be fully qualified for the work of the administrative front desk.
Now, the probation period has ended, and I have successfully completed my assessment task. I still hope that the leader will consider my situation and approve my application. I will make persistent efforts in my future work, give full play to my ability and enthusiasm, and strive to contribute better services to xx Company. Be an excellent receptionist!
3. Summary of the work of becoming a full member after the probation period at the front desk
Life is full, and time will always pass faster and quieter. In the past few months when I joined xxx Hotel, the substantial probation life at the front desk made me unconsciously read this difficult but substantial probation period in my study. During the probation period, I was confused, confused and lost. However, my contemporaries and enthusiastic old colleagues around me have been lending me a helping hand to help me tide over the difficulties. It is precisely because of this that I can become such an independent hotel front desk! Next, I want to sum up my work during this period and record my gains and experiences during this period. I also want to know what shortcomings I have in the past. In order to improve myself better, my probation work is summarized as follows:
First, entering the hotel for the first time
Xxx Hotel is a well-known large hotel in the local area. Although every excellent enterprise has similar rules, it will have its own set of rules and regulations, and so will xxx Hotel. As a newcomer, you can't take office directly. At the beginning, I studied hard and kept in mind the rules and regulations of the hotel, especially the requirements and responsibilities as a front desk. I couldn't be careless at all.
Then there is the handover stage, where the old employee patiently handed over her previous work to me bit by bit. I have to say that she is really serious and responsible. Even if it is troublesome, he will explain everything in detail.
Second, the actual operation
After teaching for a while, the hotel began to let me try to do the front desk work by myself. At first, I thought I had learned well and was full of confidence. I thought that the front desk of the hotel was just calling to receive customers. After receiving my first guest, I was still complacent. But my colleagues next to me began to teach me what was not in place and what was unreasonable after the guests left. Under his guidance, I realized that although I did receive the guests successfully just now, I didn't let them experience the real service of xxx Hotel. Knowing my own shortcomings, I dare not sell myself short and start to learn every movement of teaching in a down-to-earth manner.
Third, the shortage.
"People are not sages, to err is human?" But it is important to recognize your mistakes and correct them. Although I can't see through my mistakes, my colleagues on the side have always been my mirror. During this time, my service was not in place, and the order of data collation was corrected by her. I will continue to improve myself in the future, and strive to at least improve myself to the point where I can see my mistakes clearly.
Fourth, the final summary
The probation period at the front desk made me clearly understand the truth that "people should not be too arrogant" and always believe that "there are people outside, and there are days behind." In this way, I can constantly improve my working ability in my future work, and I can also think about the farther future and keep moving forward.
4. Summary of the work of becoming a full member after probation at the front desk
The probation period is over. Generally speaking, this probation period really gave me a lot of experience and insights. From campus to work, feelings have become different and requirements are different. Everything is changing, and I'm making progress with the close combat at work. Although my present job is not excellent, I believe I will gain more in my future work.
Now, in view of my work in this probation period, I have made a simple summary of my work, hoping to understand my own situation from the summary, better correct my own problems and improve my personal ability! My self-summary is as follows:
I. My work situation
As a newcomer, my work is actually quite bad. As front desk clerks, we are not only responsible for receiving visitors and telephone information, but also for sorting out everything in the company. This tedious and heavy work put a lot of pressure on me at first. Even at the beginning, I was always forgetful when I was doing my own work, which didn't give the leader less trouble.
But with the progress of my work, I gradually got used to it at work. Not only did I know many colleagues and leaders, but I also learned about the layout of my work and my own workflow. But in many places, we still need the guidance of leaders to complete the task, and we have been taken care of by leaders in all aspects.
As far as the current situation is concerned, under the leadership and training of the leaders, I have basically been able to successfully complete these tasks. At work, I can also take the initiative to judge some things and manage employees in an orderly way. Although there are still many places to learn, I am confident that I can gain more!
Second, personal shortcomings.
First of all, my lack of experience is overwhelming. I have only experienced the probation period and I am very inadequate in my work! Many jobs and tasks still need to rely on the guidance of leaders, and gradually get familiar with the work in the future. This is actually not good. In the future work, I want to learn the knowledge of work more actively, complete the task better, and thus complete this job better.
Three. Concluding remarks
Three months is long and short, but if I want to be a truly qualified clerk, I need to develop and progress in all aspects! I hope I can set goals and plans for my work, so that the future will be smoother and smoother! I also hope that I can continue to work hard and really adapt to the clerical work of xxx company!
5. Summary of the work of becoming a full member after probation at the front desk
I officially worked at the front desk of the administrative department on xx, xx, XX. The probation period is three months, and time passes quietly in the blink of an eye. In a blink of an eye, the probation period will be over. Looking back on the past three months, I can't help but feel deeply. This is a precious experience in my life, and it also left me with beautiful memories. Although there was no vigorous victory, it also experienced some extraordinary tests and tempering.
During this period of work and study, I have a relatively complete understanding of xx. I have a clear understanding of the company's development process and management, as well as personal responsibilities. In the process of being familiar with the work, I gradually understand the spirit of dedication, exploration and transcendence of xx, and work together to innovate, adding new vitality to the steady development of xx. Under the careful care and guidance of leaders and colleagues, through their unremitting efforts, all aspects have made certain progress. Now I will make the following report on my work and study.
My work is mainly administrative management, expense management, material management and some daily work in the office. At work, I try my best to do my job well and improve work efficiency and quality. Because I have no work experience, I often have problems at the beginning. Thanks to the enthusiastic help of leaders and colleagues, I found the shortcomings in my work in time and corrected them seriously. I constantly summed up the experience and lessons in my work, and later I became familiar with my daily work, submitted various reports in time, and took the initiative to work. After training in xx for X years, I have a deeper understanding of my work, especially some details in my work, as well as issues raised by leaders and colleagues for discussion, and I also have a clear understanding. I need unity and cooperation among my colleagues in my work, which is very important and the deepest influence my colleagues have given me since I joined the company.
Of course, my work still has shortcomings and deficiencies. I will continue to study hard and do my best in the future. Our work needs a spirit of transcendence. I believe that we will do better and better through hard work.
Here, I hope that the company leaders can comprehensively consider my work attitude, work ability and work performance according to the requirements of regular employees. I would like to contribute all my strength to the vigorous development of xx.
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