Traditional Culture Encyclopedia - Hotel reservation - How to understand the relationship between hotel industry and hospitality industry

How to understand the relationship between hotel industry and hospitality industry

Acceptance generally refers to the behavior process that the subject and object of acceptance meet the emotional transmission and interaction in a certain situation. The hotel industry discusses the process of behavior and emotional interaction between subject and object in business situations from the perspective of industry, which can generally be used conceptually with the service industry. For example, the catering industry, the hotel industry is a very typical reception format, but like banks, the insurance industry also belongs to the reception format under this concept.

Tourism industry studies the production, sales and consumption process of tourism products and services from the perspective of industry. Tourism products and services must conform to the general definition of "tourism", that is, they need to move from the source to the destination in geographical space. Therefore, there is overlap between tourism and hotel industry (for example, tourism transportation, tourism catering industry, tourism retail industry, etc.). ), as well as the part that belongs to tourism but not completely to the hotel industry (that is, it does not involve the behavior and emotional interaction between subject and object) (such as the production of characteristic agricultural products in tourism agriculture (such as red wine in wineries), and the part that belongs to the hotel industry but not to the tourism industry (insurance, banking, etc.). ).

The positioning of the hotel industry is quite special. First of all, it is a typical comprehensive reception format, but at the same time, its comprehensiveness means that the modern hotel industry not only meets the accommodation needs of tourists, but also undertakes some other non-tourism services (such as hosting company meetings, holding weddings and other festivals, etc.). Therefore, the hotel industry belongs to a comprehensive service industry which has both overlap and difference with the tourism industry under the reception format.