The woman checked into the hotel and drank mineral water, which caused nausea, burping and vomiting. What is the response of the hotel involved?

The news that women drink mineral water in hotels and cause disinfectant poisoning has attracted the attention of many netizens. After this incident was exposed, many people found the hotel's practice really irritating. As a hotel, such things should be dealt with actively, rather than finding various reasons to prevaricate. This irresponsible performance makes many people feel very dissatisfied. After staying in the hotel and drinking the free mineral water provided by the hotel, the woman developed symptoms such as nausea, burping and vomiting. The doctor diagnosed disinfection water poisoning. Faced with this situation, the hotel first disposed of the problematic bottle of mineral water privately, and then prevaricated the police on the pretext that the monitoring was broken. So far, the main hotel has not responded, which is really disappointing. It is understood that the incident occurred in a hotel in Sanya. After the customer checked into the hotel, he saw two bottles of free mineral water in the room. The customer felt something was wrong after drinking the water, because the taste of the water was salty. Later, the woman developed symptoms such as nausea, burping and vomiting. With the help of family members, customers were sent to the hospital for examination and treatment. After examination by the doctor, it was diagnosed as disinfection water poisoning. Both the woman and her family expressed great anger. Family members think. The family went back to the hotel and wanted to get the bottle of problematic mineral water as evidence, but unexpectedly, when they returned to the hotel, the problematic mineral water mysteriously disappeared. The hotel responded that the cleaning staff had already handled it when cleaning. The family definitely disagreed with this statement, so they chose to call the police. The police asked the hotel to provide problematic mineral water this time, but the hotel responded that it had been cleaned. The family asked to see the monitoring, and the hotel pushed away the customer on the grounds that the monitoring was broken. To tell the truth, the way the hotel handles the problem makes people feel very angry. Now the police have filed an investigation, but the hotel seems to have always been this negative attitude. Relevant reporters also asked the hotel about the situation. The front desk staff said that they were not familiar with the situation on the first day of work, and that the management staff had not come to work for the time being. I think this is an obvious way to shirk responsibility. As a hotel, we should respond positively and deal with problems actively so as not to affect the reputation of the hotel. This prevarication is really chilling. I hope the hotel can respond as soon as possible and give the families of the victims a reasonable statement.