Traditional Culture Encyclopedia - Hotel reservation - Hotel refund, one for three.
Hotel refund, one for three.
Legal analysis: if a business operator commits fraud in providing goods or services, it should increase the compensation for the losses it has suffered according to the requirements of consumers, and the compensation amount is three times the price of the goods purchased or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.
Legal basis: Article 20 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests: Business operators shall provide consumers with true and comprehensive information about the quality, performance, use and expiration date of goods or services, and shall not make false or misleading propaganda.
Business operators should give true and clear answers to the questions raised by consumers about the quality and usage of the goods or services they provide. Business operators shall clearly mark the prices of commodities or services provided.
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