Job responsibilities of hotel sales manager

Responsibilities of Hotel Sales Manager (Selected 1 1 article)

In today's society, the frequency of post responsibility is on the rise, and formulating post responsibility can reduce the occurrence of illegal acts and accidents. So how to formulate job responsibilities to play its greatest role? The following is my carefully arranged job responsibilities of the hotel sales manager (selected 1 1), for reference only. Let's have a look.

Responsibilities of Hotel Sales Manager: 1 1. Supervise the computer registration, sorting and filing of membership card information and agreement customer information.

2. Make daily customer visit records and weekly customer visit records and file them, and solve customer problems quickly, efficiently and politely.

3. Participate in solving all the incidents that cause the guests' dissatisfaction, and strive to make the guests feel satisfied again within the scope of the hotel policy.

4. Effectively manage the daily work of the reservation department, control the daily scheduled flow and control the real-time room status.

Responsibilities of Hotel Sales Manager 2 1. Submit membership card data summary, agreement customer data summary, weekly sales plan and weekly sales report on time according to the requirements of the company's operation department, and send a copy to the general manager of the hotel.

2. Draft the training work of the department and attend all kinds of meetings and trainings in the hotel on time.

3. Maintain the hospitality service level of the hotel.

4. Abide by national policies and laws, and abide by the rules and regulations of Greentree Inn Hotel Co., Ltd..

Responsibilities of Hotel Sales Manager 3 1. Participate in the preparation and adjustment of the annual hotel marketing plan and the implementation plan of the hotel marketing plan.

2. Responsible for the preparation and review of the sales report of the department.

3. Be responsible for accepting the complaints of subordinate employees to their immediate superiors and colleagues, as well as the complaints of employees of other departments or outsourcing units to subordinate employees (except for my complaints).

4. Be responsible for the business knowledge training and performance appraisal of subordinate employees.

5. Assist the immediate superior to be responsible for drafting the relevant standardization documents of the department.

6. Complete other tasks assigned by the immediate superior.

Responsibilities of hotel sales manager. Make the member sales plan and complete the member sales target issued by the company;

2. Formulate marketing strategy, maintain company brand and participate in daily work such as market development;

3. Hold regular membership activities and do a good job in daily membership maintenance;

4. Make annual, quarterly and monthly marketing targets, and complete and break through business targets;

5. Monitor and check the effective data of the sales system, and track and evaluate the effective data in sales;

6. Be responsible for market investigation, analysis and prediction, and collect, sort out and feed back market information;

7. Handle members' pre-sales and after-sales services, handle customer complaints in time, and improve hotel quality;

Responsibilities of hotel sales manager. Responsible for market research, keep abreast of domestic and international tourism market trends, regularly analyze market trends, characteristics and development trends, and draw up marketing plans;

2. Visit customers, solicit customers' opinions, analyze sales trends, put forward improvement plans according to market changes, master hotel marketing policies, and improve hotel average prices and market share;

3. Coordinate the relationship between all parts, strengthen horizontal communication, and cooperate with reception and sales;

4. Be responsible for the daily sales and management of the department, and lead all employees to achieve the annual business objectives;

5, reasonable deployment of internal staff, arouse the enthusiasm of employees, and constantly improve the work efficiency and business level of employees.

Responsibilities of Hotel Sales Manager 6 1. For sending guests off due to exceeding the reservation, arrange the pick-up and drop-off of guests in time, and comfort and defense of guests.

2. According to the budget target of the hotel, do a good job in controlling the daily and monthly average price of the hotel.

3. Have a thorough knowledge of credit and cheque cashing, know how to operate and strictly follow it, and timely and effectively collect the accounts receivable of the agreement company.

4. Do a good job in renewing the agreement customers and the same expiration date in time.

Responsibilities of hotel sales manager. Under the leadership of the general manager, be fully responsible for the work of the marketing department and complete the sales target issued by the hotel.

2. Seek and develop new customers through various channels, and do a good job in visiting and maintaining old customers.

3. Understand and master the market information, collect business intelligence, make market forecast and analysis, draw up the hotel sales plan, and provide relevant data and reports for the general manager's decision.

4. Be responsible for the hotel's external business relations, and establish and improve the hotel's external image and reputation.

5. Take advantage of various opportunities to carry out public relations activities and do a good job in customer visits and customer maintenance.

Responsibilities of hotel sales manager. According to market demand, analyze reports and statistical data, confirm potential customers and their needs, make sales visit targets and schedules, and make visit reports in time;

2. Be responsible for the negotiation with customers and determine the price contract according to the hotel price policy;

3. Responsible for collecting and sorting out market information and maintaining good relations with travel agencies and hotel reservation agencies;

4. Responsible for collecting information and customer feedback of competitive hotels and completing the SWOT analysis report of market research;

5, responsible for establishing and constantly improving the main customer files;

6. Be responsible for all services of important customers or teams during their stay in the hotel, and solve the needs of guests in time;

7. Responsible for collecting and sorting out the guest's feedback and providing improvement suggestions in time;

8. Make sure to know all the facilities and conditions of the hotel and the general situation of sister hotels, and actively promote various hotel promotion activities and sister hotels;

9. Complete the work report regularly and submit it to the sales manager, and put forward reasonable suggestions for sales decision-making;

10, complete other tasks assigned by superiors in time.

Responsibilities of hotel sales manager. Responsible for assisting the sales consultant manager to complete all sales work.

2. Responsible for developing customer resources and providing good after-sales service.

3. Be responsible for maintaining customer relations and handling market-related business matters.

4. Be responsible for making sales plans and sales plans.

5, responsible for writing market analysis report, etc.

6. Responsible for sorting out the documents of the sales department.

7, responsible for the daily operation of the sales department.

Responsibilities of hotel sales manager. According to the specific market situation, forecast and market segmentation, develop customers and consolidate customers;

2. Propose and participate in the formulation and implementation of sales plans;

3, according to the specific situation and focus, formulate and timely adjust various sales strategies;

4. Be responsible for training sales staff in hotel products and sales skills;

5. Complete the sales task assigned by the superior;

6. Lead team members to complete individual and team monthly sales tasks;

7. Evaluate the work performance and sales performance of team members;

8. Conduct effective daily management of the sales process, monitor the completion progress of sales targets, and follow up with customers regularly;

Responsibilities of Hotel Sales Manager: 1 1 1. Be familiar with the hotel's various departments and services as well as its own business, do a good job in marketing customers in a targeted manner, and complete the marketing objectives set by the hotel.

2. Actively promote new hotel projects and plans to customers, arrange regular and irregular visits for customers, and maintain good business contact with potential customers.

3. Receive guests, actively publicize the hotel's quality services and facilities, establish a good image of the hotel, pay attention to understanding the guests' opinions on the hotel, and report to the department leaders in time.

4. Receive all kinds of team consumption.

5. Be responsible for filing relevant materials, information and newspaper clippings after important hotel activities.

6. Be responsible for the negotiation and follow-up of various hotel meetings.

;