What do catering waiters need to be trained?

Catering waiters need to be trained in business and skills:

1. Tray

(1) Types and uses of pallets.

The tray is filled with wood thorns and metals (such as silver, aluminum, stainless steel, etc.). ) and bakelite products. According to the purpose, it can be divided into three specifications: large, medium, small, round and rectangular.

① Large and medium-sized rectangular trays are generally used to transport plates, drinks, dishes and other heavy objects;

② Large, medium and small plates are generally used for pouring wine, displaying drinks, delivering vegetables and distributing food. , especially the small dish is the most commonly used.

(3)15cm×10cm rectangular tray, used to send bills, collect money and deliver letters.

(2) Arrange and plate.

Choose the tray reasonably according to the purpose and wipe the bottom and surface of the tray. It is best to use rubber pads to prevent slipping. Generally, the loading in the inner gear is heavy and high; The light things and the low things are spread out, the items that are served first are in front, and the items that are served later are at the bottom and back.

(3) Camel seeds

Tray mode, depending on its weight. It is divided into light support and heavy support. Light support is also called chest support. Bend your left arm 90 degrees, palm up, fingers apart. The palm naturally forms a concave shape, and the palm is not in contact with the bottom of the dish, and is supported flat on the chest. Support (also called shoulder support), hold the edge of the tray with your left hand, hold the bottom of the tray with your right hand, and help lift the tray to your chest with your right hand. Turn your wrist upward and weigh the tray on your shoulder.

(4) essentials.

(1) Keep your wrists flexible, your body should not be stiff, and you should walk briskly. The bottom of the heavy tray is not shouldered, the front is not close to the mouth, and the back is not fat. The right hand swings naturally and holds the front inner corner of the tray.

(2) Don't cross the tray over the guest's head, always pay attention to the change of quantity, weight and center of gravity, and move your fingers accordingly.

Expand the purpose of information training:

(1), provide correct and relevant company and work information to new employees to boost their morale;

(2) Let the new employee know what the company can offer him and what the company expects of him;

(3) Let new employees know about the company's history, policies and corporate culture, and provide a platform for discussion;

(4) Reduce the nervousness of new employees when they first enter the company, and make them adapt to the company more quickly;

5], let the new employees feel the company's welcome to him, let the new employees have a sense of belonging;

[6], make new employees understand their job responsibilities, strengthen the relationship between colleagues;

Once, train new employees to solve problems and provide ways to seek help;

The purpose of integration is to make the new employees of the enterprise integrate into the working environment and enter the working state more quickly.