Is it illegal for a family of three to stay in a hotel?

If the hotel tells consumers:

Our hotel stipulates that a family of three cannot live in the same standard room. If you can't accept it, our hotel will not be able to provide you with this hotel check-in service.

If consumers can't accept it when they know that the hotel has clearly informed them, in fact, the contract negotiation at this stage is equivalent to the fact that the hotel and consumers have not reached an occupancy agreement.

In other words, the hotel service contract between the two parties is not established, and neither party is at fault for such a small dispute.

Then what is an illegal explanation?

A family of three can't live in a standard room, which is a common requirement of most hotels. No hotel can accept this way of staying. Note that hotels give consumers a premise that all hotels have such general requirements, which constitutes an obviously unfair state, because hotels, as providers, are more professional in the rules and requirements of hotel industry or the information is more beneficial to them.

This leads to two legal consequences. One is that the hotel provides a description of the premise of concluding the contract, which may be concealment or deception. The other is that the normal rules of the hotel are not disclosed to consumers as fully as possible when the professional information is not equal.

Because the number of people staying in hotel rooms is not clearly stipulated in other hotels and relevant laws and regulations, the hotel's explanation at this time obviously failed to disclose the hotel's rules normally, and even made false and concealed statements.

First, it does not conform to the spirit of the contract, and second, it violates the consumer protection law.

If this is the case, the hotel may not only ignore it, but also refund money to consumers for compensation.

So this explanation is illegal.

In fact, it's one thing to book a house, but it's another thing who can live in it. The method is always more difficult than it is!