Traditional Culture Encyclopedia - Hotel reservation - What should I do if the waiter has a bad attitude when eating in a hotel?

What should I do if the waiter has a bad attitude when eating in a hotel?

We can cross, but it's best not to have direct conflict.

First, in life, we will always meet some people whose behavior and language cannot be explained and understood by normal thinking, and it is impossible to reason with them and give reasons. More importantly, when these things happen, we can make the following choices: in the face of people with different thinking, it is best to walk away from unwarranted abuse and accusations; For those who are looking for trouble, as waiters, it is best not to directly conflict and find leaders and bosses to solve problems; For those who can make sense, you can reply in obscure language. Although the service industry is customer-oriented, there is no need to blindly tolerate some problems outside the scope of work. Second, the relationship between consumers and service providers is not antagonistic or condescending, but a win-win model of equality and mutual benefit. Only by mutual understanding and respect can the two sides get better returns and satisfaction in the process of communication and cooperation. To achieve the above points, we need to master the following points: mutual understanding and respect, friendly exchanges, and maintaining an equal attitude. Controlling emotions and moods and trying to communicate with questions instead of emotions will reduce many contradictions. Be more patient, put yourself in others' shoes and forgive others. Everyone living in society will change between the roles of consumers and service providers. Finally, I hope everyone can understand each other, so there will be fewer contradictions and more happiness.