Hotel front desk cashier workflow

1, restaurant cashier work specification

(1) Sign in and consult the handover book after taking up the post, handle the unfinished matters in the work, and prepare sufficient bills and invoices.

Change, tidy up the post hygiene, check the computer situation, check in, and adjust the business card printing machine to the date of the day.

(2) Sign the wine list sent by the waiter, the second one will be sent to the waiter for wine, and the other one will be sent to the waiter.

Sandwiched in an account card with a watch number.

(3) After the guest consumes, according to the guest's order and wine list, use the cash register to print out the guest's consumption.

After checking the bill carefully, ask the waiter to give it to the guest and collect the money.

A, when receiving cash, you should sing tickets to the waiter and pay attention to check the money.

B, if the hotel guests sign, should immediately check the room card and computer, and enter the accounts.

C. If the guest outside the store requests to sign the bill, it is the valid signature person or the department manager in charge of the hotel.

Please write the company phone number and contact person on the bill, and show the relevant securities if necessary.

At the same time, indicate how or when to pay the bill and send it to the finance department for posting.

D, guest credit card 1, restaurant cashier work specification

(1) Sign in and consult the handover book after taking up the post, handle the unfinished matters in the work, and prepare sufficient bills and invoices.

Change, tidy up the post hygiene, check the computer situation, check in, and adjust the business card printing machine to the date of the day.

(2) Sign the wine list sent by the waiter, the second one will be sent to the waiter for wine, and the other one will be sent to the waiter.

Sandwiched in an account card with a watch number.

(3) After the guest consumes, according to the guest's order and wine list, use the cash register to print out the guest's consumption.

After checking the bill carefully, ask the waiter to give it to the guest and collect the money.

A, when receiving cash, you should sing tickets to the waiter and pay attention to check the money.

B, if the hotel guests sign, should immediately check the room card and computer, and enter the accounts.

C. If the guest outside the store requests to sign the bill, it is the valid signature person or the department manager in charge of the hotel.

Please write the company phone number and contact person on the bill, and show the relevant securities if necessary.

At the same time, indicate how or when to pay the bill and send it to the finance department for posting.

D. When paying by credit card, the guest must identify the authenticity, check whether the payment is stopped and check the validity period.

Whether the ID card and signature are true or not, if they exceed the limit set by the bank, they must be authorized before they can be collected.

, and indicate the authorization number.

E. before paying by check, guests should identify the authenticity. They have to show their ID cards and record their ID numbers.

On the back of the check.

(4) Before coming off work, the business hours and cost statistics of the restaurants on duty must be made.

(5) Send the cash check and credit card to the cashier's office, and put money in front of them to sign the certificate.

Tomorrow, and in the evening, send the completed business report together with the bill to the filing cabinet and send it to the bill office.

The menu of serial number and invalid list must be signed by the restaurant manager.

When you pay the bill, you must identify the authenticity, check whether the payment has been stopped and check the validity period.

Whether the ID card and signature are true or not, if they exceed the limit set by the bank, they must be authorized before they can be collected.

, and indicate the authorization number.

E. before paying by check, guests should identify the authenticity. They have to show their ID cards and record their ID numbers.

On the back of the check.

(4) Before coming off work, the business hours and cost statistics of the restaurants on duty must be made.

(5) Send the cash check and credit card to the cashier's office, and put money in front of them to sign the certificate.

Tomorrow, and in the evening, send the completed business report together with the bill to the filing cabinet and send it to the bill office.

The menu of serial number and invalid list must be signed by the restaurant manager.