Traditional Culture Encyclopedia - Hotel reservation - Meeting etiquette reception and seating arrangement
Meeting etiquette reception and seating arrangement
Meeting etiquette reception and seating arrangement
Meeting etiquette reception seating arrangement, in our daily work, we will hold large and small meetings, and there will be neat seating arrangement in the meetings. We need to know something about the meeting etiquette reception seating arrangement, which will be of great help to the reception work. Next, I will share the relevant contents about the meeting etiquette reception seating arrangement. Meeting etiquette reception and seating arrangement 1
Reception etiquette
1. Receiving guests:
Prepare for reception in advance, wait at the appointed place ten minutes in advance, welcome the guests when they arrive, introduce themselves for the first time, and lead the guests to the reception desk. After arranging the guests, offer them tea or drinks.
2. Take the elevator:
If there is no one else in the elevator, you should enter the elevator before the guests, press and hold the "On" button, and then invite the guests to enter the elevator. When you arrive at the floor, you should press the "On" button and ask the guests to leave first. If there is someone in the elevator, guests and superiors should be given priority regardless of whether they get up or down.
don't talk loudly or laugh and make noise in the elevator; Those who get on the elevator first should stand back so as not to hinder others from taking the elevator; When there are many people in the elevator, those who are behind should stand facing the elevator door.
3. Guide:
When guiding guests, you should walk two or three steps ahead of the guests' left, let them walk in the middle of the road, and make some introductions appropriately; When guiding the way in the stairwell, let the guest walk on the right and the guide walk on the left. When turning a corner or where there are stairs, use gestures to remind the guest to "please come this way" or "pay attention to the stairs".
4. Open the door:
When opening the door to the outside, knock at the door first, hold the door handle after opening the door, stand by the door, say "Come in" and salute the guests, and after entering the room, gently close the door with your right hand and invite the guests to sit down; When opening the door inward, after knocking at the door, enter the room first, lean sideways, hold the door handle, say "come in" to the guests and salute them. After gently closing the door, invite the guests to sit down.
5. Serve tea:
Guests should serve tea quickly after sitting, and be careful not to use chipped or cracked teacups (bowls) when serving tea. The temperature of tea should be about 7 degrees, not too hot or too cold, but moderate in shade, and the tea cup (bowl) should be filled to seven minutes. When there are many visitors, you should start making tea from the guests with high status. If you don't know your identity, you should start from the guests who are present. Don't serve tea to your own people before the guests have finished serving tea.
6. seeing the guests off:
When seeing them off, you should open the door for the guests actively, and then follow closely after the guests leave. Shake hands with guests at appropriate places, such as elevator (staircase) entrance, gate, parking lot or public traffic parking spot. If you are a distinguished guest from afar, you can take him to the station, the airport and the ship dock, and watch the guests walk into the hall before leaving.
1. Meeting pick-up
2. Hotel booking
3. Meeting dining
4. Ticket service
5. vip service
6. Venue design
7. Specialty introduction
8. Tourist car
9. Entertainment arrangement, meeting etiquette reception and seating arrangement 2. When holding an internal meeting, the person with the highest position should be on one side of the short rectangle and should sit facing the door. When conducting bilateral negotiations, both sides can sit on both sides of the long side of the table. The person with the highest position in each party should be in the middle of his own side, the person with the second position should sit on his right, and the third person should sit on his left, in turn.
2. Oval conference table
It is suitable for internal meetings, and the person with the highest position should be located at one end of the oval conference table.
3. The U-shaped conference table
is suitable for internal meetings.
4. The round conference table
is suitable for internal meetings or multilateral negotiations that avoid the concept of seating. The round table deliberately embodies the principle of equality and mutual benefit of the participants, and downplays the concept of inferiority.
5. Conference table with rostrum
This meeting form is generally adopted for large-scale internal meetings or external press conferences. The seats of the rostrum are arranged as follows: the front row is higher than the back row, the middle is higher than both sides, and the right is higher than the left. The host's position can be in the middle of the front row or at the far right, and the speaker's seat is in front of the podium or right front. Participants in the audience face to face with the rostrum and follow the same seating principle.
6. Special circumstances
Meeting: During an official or formal meeting, the guest and host can be arranged to sit side by side, with the guests sitting on the right. The entourage of the host and guest are seated on both sides respectively, and they are U-shaped with the host and guest.
tea party: generally speaking, tea party does not focus on specific business matters, but mainly aims at friendship and communication. It is a meeting form with a very weak business color. Therefore, the tea party can not pay attention to seating etiquette, so that everyone can communicate mainly. Indoor, you can surround the chairs in a circle, or directly use a round conference table, and everyone can sit at will. Outside, the seats can be adjusted at will to create a comfortable and free communication space.
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