Traditional Culture Encyclopedia - Hotel reservation - What if I lose my diamond ring in the hotel?

What if I lose my diamond ring in the hotel?

Hello, dear Baidu knows the user's landlord and is willing to answer your questions. First of all, as hotel service personnel, we should achieve the following service consciousness: 1, confirm what the guests have lost and make records; When did the guest notice the lost item? 2. Report to the hotel leaders, and the most important thing is to call the police as soon as you see the incident; The sooner the problem is solved, the better! 3, comfort the guests, apologize on behalf of the hotel and fully support the police and guests to find; 4, timely report to the hotel lobby manager boss, feedback the opinions of the guests. Ask the room manager first. Maybe aunt cleaning picked it up when she was cleaning the room. If not, call the police immediately. For such a valuable item, the police will immediately file a case. You should explain to the guests politely and patiently. It may not be lost in your hotel, but it may be unreasonable for the guests. But your attitude must be good. If the hotel wants to monitor and check, it won't work. If you call the police blindly, it will only have a bad influence on your hotel. As a customer, you can negotiate with the staff to solve the problem as soon as possible. But then again, as an item, it is your own and a valuable thing to carry with you. Although staying in a hotel should have the right and obligation to help you solve the problem, you should also take good care of your belongings to avoid losing them. You should also be conscious, be vigilant, take preventive measures, nip in the bud, and let the hotel staff manage it afterwards. People still have a lot of official business, so don't let your guard down, it's too careless. !