The management concept of the hotel: the preparation for the opening of the hotel.

once the organizational structure of the hotel is defined, we must set goals for the hotel. If the goals are not clear in the hotel management process, the management work will be messy and random, and it will be difficult for any employee and the hotel to effectively complete the task. The most important thing of the so-called management by objectives is to make clear the general objectives and sub-objectives in a certain period, as well as the methods to achieve them. Then I divided the hotel goal into several levels. First, the hotel's social goal: to build the brand culture of Jinghu enterprise and establish a first-class hotel with good reputation in central Liaoning. Second, the hotel's business objectives: excellent service, high-grade enjoyment and mid-range consumption. Thirdly, the goal of hotel management: to build a hotel with team spirit, standardized operation, high-quality service, vigor and scientific system. Fourth, the goal of the hotel's product management: this includes dishes, drinks, etc., which needs to be determined or discussed by the decision makers. These are the general goals of the hotel. So for these general goals. We must systematically set sub-goals to achieve the expected overall goals. Sub-goals include the goals of various departments, the goals of various positions, and the personal goals of employees. These goals, whether long-term or short-term, should be feasible, assessable, scientific and logical. It can be seen from this that our long-term, systematic and detailed training of waiters is also a necessary and necessary plan to complete various goals. In order to lay the groundwork on the basis of achieving goals and management. 2. Preparation plan before the opening of the hotel

1. Familiar with the design blueprints of all areas and on-the-spot inspection

2. Understand the number, category and bed specifications of guest rooms, confirm the orientation of all kinds of guest rooms, etc.

3. Understand the configuration of other supporting facilities such as restaurants and recreation in the hotel.

4 understand the relevant orders and the list of existing properties (linen, forms, guest supplies, cleaning supplies, etc.)

5 design the organization of the department and determine the staffing

6 write the job description of each position in the department

7 determine the layout standards of rooms, restaurants, recreation departments, etc. according to the design requirements of the hotel

8 inspect the local laundry yard and draft the washing contract outside the store (.

9 Decide which work items should be outsourced, such as hotel greening, pest control, exterior wall and window cleaning, and conduct corresponding bidding and negotiation for these projects

1 Select materials and styles of uniforms

11 Select styles of hotel room furniture, and check whether necessary furniture and equipment are missing

12 Select hotel supplies and equipment

13 Contact hotel suppliers. Check the delivery date

14 Check the salary, remuneration and welfare benefits of employees, and formulate the employee training plan before opening

15 Ensure that all the ordered items can be in place one month before opening, and agree with the general manager and relevant departments on the storage and control methods of main items before opening, and establish the working procedures for acceptance, warehousing and inquiry of orders

16 Contact with cleaning supplies suppliers. Make it possible to supply all the necessities in place at least one month before the opening,

17. Formulate the hotel operation system

18. Implement the logistics support system and staff recruitment

19. Prepare a guest room inspection and acceptance form for the guest room acceptance, and use

2. Implement the pre-opening staff training plan

21. Review all the cleaning and maintenance plans and procedures for marble and other special surface materials

22.

24 work with the general manager and relevant departments to re-examine the quantity and quality of furniture and equipment, and make confirmation and modification.

25 Check and accept the guest rooms together with the person in charge of the project according to the list to ensure that each room meets the standards

26 According to the tasks and requirements of sewing work in the store, determine what kind of sewing workers are needed, and determine the target of outreach, in case of emergency

27 Start preparing for the first cleaning work of the guest rooms (also consider: negotiating with the social cleaning company for land reclamation and crystal surface maintenance)

28 Confirm the opening. Sampling washing test must be carried out before comprehensive washing to determine the best washing method for various fabrics in future business.

31 According to the project delivery plan, we will check and urge the relevant areas and projects one by one with the project leader.

32 Start cleaning the backstage area and other public areas.

33 Always check the availability of materials.

34 Ensure that all purchased items are in place.

35 Ensure that hotel facilities and equipment are in good operation.