Mingming hotel

According to the person in charge of the hotel, the staff who gave the man the room card was an intern. The man took his room card when he checked out the day before yesterday, and later returned to the hotel to ask for an extension. The intern didn't know that the room had been rented to a girl, so he activated the room card for the man, and then there was an incident that the man sneaked into the girl's room in the middle of the night. This shows that there are loopholes in the hotel room card management.

The details of this matter.

On September 2, the girl came to a hotel in Hangzhou to check in with her room card. In the morning 1, the girl's door was suddenly opened, which would make any single woman afraid. This girl is no exception. She was so scared that she shouted on the spot and then asked who the other person was. The other party left without answering, and the girl quickly called the front desk, which took seven or eight minutes to adjust. However, it is not good to adjust the attitude. The person in charge said: If the parties have caused you harm or illegal behavior, the hotel will definitely be responsible. I don't want to give a reasonable explanation now, and I don't want to give mental compensation.

The girl said to call the police, and the person in charge said, You should call the police quickly, or you can sue us in court. After the incident, the girl didn't get any apology. The police asked the hotel to make an appointment to apologize to the girl, and finally stood the girl up without a written apology. Obviously, the hotel was at fault first, and now the attitude is so bad that the girl feels very wronged. According to reports, this hotel did not have face recognition when opening the door, and did not ask customers to provide the travel code of Health Treasure when checking in.

I have a problem with this matter.

In fact, this problem has appeared more than once in hotels. As a vulnerable group, girls stay in hotels to ensure that they will not be harassed by others. Since the hotel has received the money, it has the responsibility to ensure the safety of its customers. Now there is a problem. Instead of a sincere apology, it feels right. It seems that only online public opinion can make hotels bow their heads and admit their mistakes. Such hotels will be closed for several months, and all management systems will be upgraded and strengthened before opening.