Traditional Culture Encyclopedia - Hotel reservation - Is it reasonable for hotels to charge overtime?
Is it reasonable for hotels to charge overtime?
Xu Ming, secretary-general of Nanjing Consumers Association, said that as a hotel, no matter whether it works overtime or not, it should first be publicized to remind customers. "If there is no publicity in advance, when the guest checks out, you say that you will have to pay overtime for half a day, then this behavior is unilateral and infringes on the consumer's right to know, which belongs to the overlord clause." However, if it is publicized in advance, the charging regulations are in line with the relevant national policies, and the overtime charging is reasonable. At the same time, Xu Ming also suggested that if you don't notice to check out overtime in advance, you can complain to the tourism management department or the consumer association.
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