What are the standards for a three-star hotel?

Three-star hotel\x0d\\x0d\ .1 The hotel has a reasonable layout, making it convenient for guests to move around the hotel. \x0d\\x0d\　.2 Instructions must be clear, and public information graphic symbols shall comply with the provisions of GB/T10001.1 and GB/T10001.2. \x0d\\x0d\　.3 There are air-conditioning facilities, all areas are well ventilated, and the temperature and humidity are suitable. \x0d\\x0d\　.4 There is a computer management system suitable for this grade. \x0d\\x0d\　.5 Facilities and equipment are well maintained, safe to use, clean, hygienic and effective. \x0d\\x0d\　.6 All management systems are sound and consistent with the hotel’s scale and star rating. \x0d\\x0d\　.7 Various instructions and service texts should be expressed in both standardized Chinese and English at least. \x0d\\x0d\　.8 Each customer service area can provide services in Mandarin and English. \x0d\\x0d\　.9 Front Office\x0d\\x0d\　a. There is a front office suitable for the reception capacity. The interior decoration is beautiful and unique. There is a general service desk that is suitable for the size and star rating of the hotel;\x0d\\x0d\ b. Each section of the general service desk has Chinese and English signs, and the reception staff provides reception, inquiry, checkout and message services 24 hours a day;\x0d \\x0d\ c. Provide one-time total bill checkout service (excluding goods); \x0d\\x0d\ d. Provide credit card settlement service; \x0d\\x0d\ e. Provide promotional materials for hotel services and room prices Table, local tourist transportation map, local tourist attraction introduction, main transportation timetable, newspapers and periodicals suitable for hotel guests;\x0d\\x0d\　f. Provide room reservations 24 hours a day\x0d\\x0d\　g. There are hotels A safe for valuables that is opened at the same time as the guest. The location of the safe is safe and concealed, which can protect the privacy of guests;\x0d\\x0d\ h. There is a doorman to greet guests 16 hours a day;\x0d\\x0d\ i. There is a full-time bellman and a special luggage cart. Luggage service is available to guests 18 hours a day. There is a small luggage storage area;\x0d\\x0d\ j. There are management staff on duty 24 hours a day;\x0d\\x0d\ k. There is a lobby manager who is on duty 18 hours a day;\x0d\\x0d\ l. In Africa There is a resting place for guests in the business area; \x0d\\x0d\ m. Providing valet booking and taxi arrangement services; \x0d\\x0d\ n. There are access ramps for disabled people in the foyer and main public areas, equipped with wheelchairs , can provide necessary services to persons with disabilities. \x0d\\x0d\ 10 guest rooms\x0d\\x0d\ a. There are at least 30 guest rooms (sets) available for rent; \x0d\\x0d\ b. There are door mirrors and anti-theft devices, and emergency signs are posted in prominent locations Evacuation plan and relevant instructions;\x0d\\x0d\ c. Well-decorated and beautiful, with upholstered bed, dressing table or desk, wardrobe and hangers, seats or simple sofa, bedside table, bedside lamp and luggage rack and other supporting facilities furniture. The interior is covered with carpets, wooden floors or other higher-end materials. Area lighting is used indoors and the object illumination is good;\x0d\\x0d\　d. There is a bathroom equipped with a toilet bowl, a dressing table (equipped with a basin, a dressing mirror and necessary toiletries), a bathtub or a shower room. The bathtub is equipped with a shower curtain and shower head (there is also a separate shower room without a shower head). Take effective anti-slip measures. Use higher-grade building materials to decorate floors, walls and ceilings, with soft tones and good illumination of objects. There is a good exhaust system or exhauster, and the temperature and humidity are suitable for the guest room. There are 110/220V uninterruptible power sockets. 24-hour supply of hot and cold water;\x0d\\x0d\ e. There is a convenient telephone that can be used to make direct calls or use prepaid telecommunications cards to make international and domestic long-distance calls, and is equipped with instructions for use;\x0d\ \x0d\　f. International Internet access services can be provided and instructions for use are provided; \x0d\\x0d\　g. There is a color TV. There are no less than 16 broadcast channels, the picture and sound quality are clear, and channel instructions are provided.

Play content should comply with Chinese government regulations;\x0d\\x0d\ h. Have effective anti-noise and sound insulation measures;\x0d\\x0d\ i. Have at least two specifications of power sockets and provide socket converters;\x0d \\x0d\ j. There are blackout curtains; \x0d\\x0d\ k. There are single rooms; \x0d\\x0d\ l. There are suites; \x0d\\x0d\ m. There are stationery suitable for this star rating supplies. There are service guides, price lists, accommodation instructions, local tourist attractions and tourist transportation maps. Corresponding newspapers and periodicals are provided at the guest's request;\x0d\\x0d\ n. Guest rooms and bathrooms are fully tidied once a day, bed sheets, sheets and pillowcases are changed daily or at the guest's request, and guest supplies and consumables are fully replenished;\x0d\\ x0d\ o. Provide turndown service and place good night greeting cards; \x0d\\x0d\ etc.) Good materials, exquisite craftsmanship, soft and comfortable; \x0d\\x0d\ q. Hot and cold drinking water is provided 24 hours a day, and tea or coffee is provided free of charge; \x0d\\x0d\ r. 70% of the rooms have small refrigerators, providing an appropriate amount Wine and beverages are provided with drinking utensils and price lists; \x0d\\x0d\ s. Guests can receive guests in the room, and extra chairs and tea services can be provided upon request; \x0d\\x0d\ t. Provide message and wake-up services ;\x0d\\x0d\ u. Providing clothing wet cleaning, dry cleaning and ironing services; \x0d\\x0d\ v. There are food delivery menus and drink orders, food delivery service is provided 18 hours a day, and there are some that can be hung outside the door Food delivery card;\x0d\\x0d\　w. Provide shoe shine service. \x0d\\x0d\ 11 Restaurants and Bars\x0d\\x0d\ a. There is a restaurant that provides breakfast, lunch and dinner services; \x0d\\x0d\ b. There are banquet single rooms or small banquet halls that can provide banquet services ;\x0d\\x0d\ c. There is a bar or tea room or other places for guests to rest and communicate and provide drink service; \x0d\\x0d\ d. The tableware is not damaged, hygienic and smooth; \x0d\\x0d\ e. The menu and drink list are beautiful and tidy, and the delivery rate is not less than 90%. \x0d\\x0d\ 12 Kitchen\x0d\\x0d\ a. The location is reasonable, close to the restaurant; \x0d\\x0d\ \x0d\\x0d\　 c. The cold dish room and pastry room are separated independently and have sufficient air-conditioning equipment. The temperature of the cold dish room complies with food hygiene standards, and there are air disinfection facilities;\x0d\\x0d\　d. The rough processing room is isolated from other operating rooms, and the temperature of each operating room is suitable;\x0d\\x0d\　e. There is necessary refrigeration , refrigeration facilities;\x0d\\x0d\　f. The location of the dishwashing room is reasonable;\x0d\\x0d\　g. There are special facilities for placing temporary garbage and keeping them closed;\x0d\\x0d\　h. Between the kitchen and the dining room There are self-closing spring doors that separate entrance and exit for sound insulation, heat insulation and odor insulation; \x0d\\x0d\ i. Take effective measures to disinfect mosquitoes, cockroaches and other pests. \x0d\\x0d\　.13 Conference and recreational facilities: There are conference and recreational facilities and equipment, and corresponding services are provided. \x0d\\x0d\ .14 Public *** area\x0d\\x0d\ a. Provide a return line or parking lot; \x0d\\x0d\ b. Buildings with 4 floors or more (including 4 floors) have sufficient There are passenger elevators;\x0d\\x0d\ c. There are public telephones and local telephone directories;\x0d\\x0d\ d. There are separated public toilets for men and women;\x0d\\x0d\ e. There are small shops selling daily travel necessities, tourist souvenirs, handicrafts and other commodities;\x0d\\x0d\　f. Selling stamps, sending letters, and handling services such as fax, copying, typing, and international long-distance calls;\x0d\ \x0d\　g. Provide computer rental services.

\x0d\\x0d\ h. There are emergency power supply facilities and emergency lighting facilities; \x0d\\x0d\ i. The corridor floor is covered with carpets or other higher-end materials, the walls are clean and decorated, there is sufficient light 24 hours a day, and it is barrier-free things. Emergency exits are clearly marked and located reasonably. \x0d\\x0d\　15 Have at least 10 items in the selected items.