Housekeeping Supervisor Interview Questions

Housekeeping Department Supervisor Interview Questions

1. Can you tell us about the number of guest rooms in your original hotel and the guest room management model? What sub-departments are under the original guest room management? What are the main staffing situations and management models?

2. How is the number of people in your guest room determined?

3. Can you tell us about the cost structure of hotel rooms? Specific calculations

4. The difference between housekeeping center and floor-based services, and how different service models are used in practice

5. There are several specific types of hotel classifications , can you talk about their differences in detail?

6. What are the differences between resorts and urban business and urban leisure hotels, especially in guest rooms?

7. Can you tell us how to solve the problem of obvious changes in the demand for personnel in the resort during the off-peak and peak seasons?

8. Regarding each sub-department of the guest room, which module are you best at? Which module are you least good at?

9. Can you tell me how to operate the marble crystallization treatment in PA? How does it work?

10. How to calculate the cost of washing linen? What aspects should we focus on to control costs in the laundry room?

11. What measures do you have to prevent insects and snakes in the villa?

12. What brand of management system did you originally use at the hotel’s front desk? Can you tell me its advantages and disadvantages?

13. Can you tell me what you think you have done well in the guest room work in the past few years? What do you think is the worst thing to do? Why? ;