Traditional Culture Encyclopedia - Hotel reservation - How to handle hotel allergy complaints?
How to handle hotel allergy complaints?
Legal analysis: If you are allergic to staying in a hotel, you can sue the Consumers Association, the industrial and commercial department or directly defend your rights and demand compensation.
Legal basis: Article 6 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests is the common responsibility of the whole society to protect the legitimate rights and interests of consumers. The state encourages and supports all organizations and individuals to conduct social supervision over acts that harm the legitimate rights and interests of consumers. The mass media should do a good job in propaganda to safeguard the legitimate rights and interests of consumers, and conduct public opinion supervision over acts that harm the legitimate rights and interests of consumers.
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