Traditional Culture Encyclopedia - Hotel reservation - How to formulate hotel reward and punishment system
How to formulate hotel reward and punishment system
Hotel reward and punishment system can be divided into three parts to describe. One can describe the purpose of establishing the system, the other can describe the scope of application of the system, and the third can describe the specific system.
Reward and punishment system 1
First, the reward system:
1, length of service award: those who have worked continuously in the company canteen for one year will be reimbursed for the second year health certificate.
2. Man Qin Prize: Employees left Man Qin for work that month without any behaviors such as being late, leaving early, asking for leave, leaving their posts without authorization or being absent in Man Qin that month. The reward of the current month 15 yuan will be paid when the salary of the current month is paid.
3. Paid holidays: each canteen employee is allowed to have two paid rest days in the afternoon (after lunch) every month, which is approved by the team leader and approved by the supervisor; However, he is not eligible for the Man Qin Prize. (No more than two people per day)
4. Excellence Award: The company will give 100-200 yuan bonus to those who are proactive, dedicated and outstanding in the canteen work, which will be assessed once every quarter and distributed at the end of the year.
5. Special Award: Provide suggestions for improving the company's business, management technology and problems existing in the kitchen. , help to improve work efficiency and increase business performance, and submit it in writing to the company for review (including the following contents).
A report leader's injustice, internal personnel problems, accepting gifts and kickbacks; Employees abuse public interests for personal gain, carry company goods privately, destroy public property and other industries. (The company has always kept it a secret)
B. It is feasible to propose improvement methods for kitchen operation flow, operation methods or other procedures, which will help to reduce costs, simplify operations and improve work efficiency.
C giving advice on the adjustment of the company's organizational structure can streamline the organization or enhance its functional efficiency.
D. Put forward specific improvement suggestions or schemes for company management and various rules and regulations, which are of great value and can increase profits.
E issue specific research reports or provide effective business information for the company's future business development; It has reference value and can be adopted.
6. Employees with excellent performance and certain work experience can recommend themselves and be transferred to new jobs after training approved by the company. Those with high sense of responsibility and dedication, management experience and management ability can be trained and promoted to management personnel.
Second, the punishment system (per minute 1 yuan)
Arrive late and leave early:
A. Those who arrive late or leave early for less than 5 minutes will be warned for the first time, and 5 points will be deducted for each discovery in that month.
B, time is more than 5 minutes and less than 15 cm, 5 points will be deducted each time.
C, the time is more than 15 minutes and less than 30 minutes, and each time it is fined 10.
D, time in more than 30 minutes, less than 60 minutes, 20 points each time.
E if the time is more than 60 minutes, 25-40 points will be deducted according to the seriousness of the case.
2. Leave: the time for kitchen employees to take leave within one day shall be approved by the canteen supervisor or personnel management personnel and reported to the company for filing; If it is more than one day, it needs to be reported to the company for approval, and the personal leave needs to be submitted for approval one day in advance.
3. Absenteeism: Those who don't go to work without leave or approval will be treated as absenteeism, and three days' salary will be deducted for one day of absenteeism. If the cumulative absenteeism reaches three days in the current month, it will be treated as automatic resignation.
4. Resignation: The resignation of the kitchen staff shall be submitted to the company's canteen supervisor 15 days in advance, and the canteen supervisor shall report to the company manager for approval, and the company will give a reply within 15 days to settle the salary. During this period, they will leave their posts without authorization and will be treated as absenteeism.
5. If an employee leaves his job without authorization, he will be punished according to Article 1, compensate the company according to the price, deduct 20-30 points according to the degree of loss, and give a warning. Causing serious losses, deducted 30-50 points, given a demerit; If serious accidents such as eating by mistake are caused, the penalty of 100 will be given, and the punishment of gross demerit will be given.
6, stoves and other facilities to implement the principle of who uses who is responsible. Non-related personnel shall not use stoves and other facilities without approval; Chefs and other relevant personnel should use cooking stoves and other facilities in strict accordance with the operating procedures, thoroughly clean related equipment before work, and check whether the water, electricity and gas valves are closed; Regularly inspect and maintain relevant equipment, and offenders will be punished with no more than 30 points each time; If an accident is caused, a penalty of 20-50 points will be given according to the seriousness of the case, and a serious warning will be given.
7. Kitchen staff should abide by the reward and punishment system for kitchen staff, pay attention to gfd when going to work, do not wear slippers and high heels, do not paint, and men do not leave long hair; Wear neat uniforms, rubber shoes or other flat shoes, masks and gloves. Offenders are fined 5-30 points each time.
Reward and punishment system 2
The first general principle: strict discipline, clear rewards and punishments, arouse the enthusiasm of employees, improve work efficiency and economic benefits; In line with the principle of fair competition and fair management, further implement the company's rules and regulations, strengthen the work flow, and clarify the post responsibilities. The Company formulates this reward and punishment system according to the cooperation matters and work processes among various departments.
Article 2 The company's reward and punishment system is based on the principle of "combining rewards and punishments, rewarding those who have made meritorious deeds and punishing those who have made mistakes", which is linked to the post responsibilities of employees and combined with the company's economic benefits.
Article 3 Scope of application: This reward and punishment system runs through all the rules and regulations of the company, and all employees of the company must consciously abide by and supervise each other. Article 4 Ways of reward or punishment:
1. Punishment method: cash punishment (deducted from the salary of the current month and notified);
2. Reward method: The company implements a red envelope reward system, which is distributed at any time or at the end of the year according to the phased work assessment of various departments.
Article 5 Penalties: If an employee damages the interests of the company, the following penalties shall be given according to the seriousness of the case:
1, informed criticism;
2. Economic punishment;
3. downgrade;
Step 4 fire.
Article 6 Employees who have the following performances shall be rewarded.
1. Complete the work plan indicators of this department and create greater economic benefits;
2. Put forward reasonable suggestions to the company, which were adopted by the company and achieved certain benefits;
3, often work overtime on holidays, and achieved remarkable results;
4, maintain financial discipline, resist bad style, outstanding deeds;
5, serious work, strong sense of responsibility, outstanding work performance.
6. Plug the company's economic loopholes and recover economic losses for the company;
7. Other contributors to the company that the general manager thinks should be rewarded.
Article 7 Employees who commit the following acts shall be given informed criticism and punished.
1, fines for being late and leaving early;
2. Fines for losses caused by minor mistakes in work;
3. Those who maliciously attack or falsely accuse colleagues, slander others and create troubles will be fined;
4. Fines for losing important documents, articles or management tools;
5. A fine for not cooperating with the work of various departments;
6. The department manager and the person in charge are directly responsible for the publicity, implementation and supervision of the department system, and bear 200% responsibility for the rewards and punishments of the department personnel, that is, at the same time, the department manager and the person in charge are rewarded and punished according to the proportion of 200% of the employees;
7. If the punished employee refuses to change after repeated instruction, repeats the same mistakes or refuses to listen to dissuasion or obey the manager, the superior supervisor or the system implementation department has the right to double the punishment until he is suspended, and if the consequences are caused, the punished party shall bear the consequences and losses;
8. Any department manager or supervisor who fails to correct problems in time, or shields subordinates or conceals facts, shall be given the same punishment as the responsible party;
9. In the workflow, each process leader should supervise and check the implementation of the previous process. If there is a problem with the previous process, he has the right to refuse to continue the next process, and he has the right to complain to the department head or manager or to the company. If the previous procedure is not inspected, or the problem is not raised or solved, all the consequences and losses arising therefrom shall be borne by myself and my department, and punishment shall be imposed;
10. Employees shall supervise and inspect each other, and be fined if they find that they conceal, cover up or fail to report problems and cause losses;
1 1. If there is a system that refers to the employee management system, if there is no written system reference, it will be decided by the general manager at an administrative and personnel management meeting.
Reward and punishment system 3
1. Purpose: This system is formulated in order to praise the advanced, encourage the backward and improve the work enthusiasm of employees.
Second, the reward object: all employees of the company.
Third, reward methods: spiritual reward and material reward.
Four, the classification of incentive measures:
1, heavyweight prize
Employees involved in the following matters can enjoy the economic reward of 100 yuan in 500 yuan, the salary increase of 100 yuan and the commendation of the staff meeting (the reward amount is determined by the company leaders and the personnel department according to the specific situation).
(1) has achieved remarkable achievements and economic benefits in completing the company's work and tasks;
(2) Put forward positive and effective rationalization suggestions to the company;
(3) Protecting the company's property and protecting the company's interests from heavy losses;
(4) Being courageous in the company and society, fighting against all kinds of illegal behaviors and undesirable phenomena and making remarkable achievements; (Honorary certificate issued)
(five) personnel who properly handle emergencies and accidents;
(6) Always be loyal to their duties, be serious and responsible, be honest and upright, and have outstanding deeds;
(7) Leaving Man Qin all the year round;
(8) Bringing good social reputation to the company;
(nine) other matters that should be rewarded.
2. General rewards:
Employees involved in the following matters can enjoy economic rewards from 200 yuan and 50 yuan, salary increase from 200 yuan and 50 yuan, and commendation at the staff meeting (the reward amount is determined by the company leaders and the personnel department according to the specific situation).
(1) People with good conduct, superior technology, conscientious work and dedication become the model of the company; (Honorary certificate issued)
(2) Good leadership skills and considerable achievements in business promotion;
(3) Rescue workers who participate in and assist in accidents and incidents;
(4) Those who abide by the rules and discipline, obey the leadership, and love their jobs and dedication;
(5) Employees who actively work for the company, put forward reasonable suggestions, reduce costs and save resources and energy;
(6) people who don't know how to pick up gold (things).
Employee punishment system
1. Purpose: This system is specially formulated to promote the better implementation of the company's rules and regulations and serious work discipline.
Second, the object of punishment: all employees of the company.
Third, the punishment method:
(1) informed criticism;
(2) a one-time fine;
(3) pay reduction;
(4) Remaining on probation;
(5) dismissal;
The above is what Bian Xiao shared today, and I hope it will help everyone.
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