What is the duty of the floor foreman?

Position: Floor foreman Level: Supervisor Level 6 Department: Housekeeping Department Subordinate: Department Supervisor Directly: Floor Attendant.

1. Job Description: To provide a comfortable, clean and safe living environment for guests, through the planned sanitary arrangements for all vacant rooms, houses, check-out and public affairs areas on the floor, and through the guidance and supervision of the services and operations of subordinate employees. 2. Requirements: 1, under 35 years old, with high school education or above; 2. Honest, pragmatic and healthy; At least 3.2 years working experience in related positions in hotels at the same level, holding the certificate of foreman position. Iii. Job responsibilities and contents: 1, responsible for the supervisor of housekeeping department and working under the leadership of the department manager and supervisor; 2. Check the attendance, gfd, work efficiency, work quality and labor discipline of the employees on duty every day; 3, check the jurisdiction of the guest room, workshop and floor public * * * area of health, staff service standards, operating procedures and maintenance matters; 4. Hold a group meeting before and after work every day to convey the work instructions and opinions of the department and summarize the work of the day; 5. Reasonable arrangement of staff workload, regular arrangement of planned sanitation and supervision and inspection; 6, allocate manpower, responsible for leading the team to complete the reception work; 7. Check the drinks at the bar in the guest room to ensure the freshness of drinks and food in the guest room, and timely check the supplement of drinks consumption in the guest room; 8. Check the room status with the room center in time and accurately to ensure that the room can be rented out in time; 9, fill in the foreman rounds diary, work log and meeting minutes; 10, do a good job in floor safety inspection and report suspicious personnel in time; 1 1. Solve all kinds of emergencies, handle guest complaints, collect guests' requirements and suggestions on service work, and report to superiors in time; 12, pay attention to observe the characteristics and preferences of the guests and record them in time, provide personalized service for the guests, and do a good job in reporting the items left in the guest room; 13. Regularly check and report the storage and consumption of all kinds of items on the responsible floor, and do a good job of inventory of all items at the end of the month to ensure that all property on the floors under its jurisdiction is not lost; 14. Be responsible for the maintenance and normal operation of the service facilities and equipment owned by the Group, and report them in time when necessary; 15, responsible for the application and loss reporting of consumables required by the team; 16, carry out and urge employees to implement the rules and regulations of the hotel and the department; 17. Attend departmental meetings, timely convey and implement the spirit of the meeting, and ensure the smooth flow of departmental information; 18, pay attention to communication with employees, grasp the ideological trends of employees and give feedback to superiors in time; 19, paying special attention to the operation process and skill training of team members; 20. Complete the temporary tasks assigned by superiors at any time.