Measures for Encouraging Employees in Catering Enterprises

"Selection" of Staff Incentive Methods in Catering Enterprises

People's incentive mechanism can be roughly divided into three levels: material incentive, honor incentive and personal value incentive. Below, I have prepared an employee incentive method for catering enterprises for your reference!

1, staff meeting praise method

The power of example is infinite. The hotel can hold a staff meeting once a month or once a quarter. In addition to helping the staff to unify their thinking and understand the hotel's current operating conditions and work plans through meetings, the senior management also invited the advanced staff of the department to speak on stage, so as to achieve the purpose of encouraging the advanced, driving the backward and promoting the general.

2, rationalization proposal method

In order to stimulate employees' sense of ownership and make suggestions for the hotel better, we can take the method of soliciting reasonable suggestions from employees. Give material rewards to those who adopt, and give spiritual encouragement to those who don't. These suggestions play a great role in reducing production costs, improving product quality, improving service quality, practicing economy and ensuring safety in production.

3. Thematic activity method

Hotels should regularly carry out different theme activities according to the characteristics of young employees, active thinking and pursuit of progress. For example: job skills contest, calligraphy and painting contest, handicraft making contest, oral English contest, etc. Through different theme activities, guide employees to be eager to learn and make progress and show themselves, thus generating centripetal force and cohesion.

4. Multi-pacesetter method

Napoleon said: Every soldier has a marshal's cane in his backpack. Every employee has his own expertise. By setting up different pacesetters, every employee can give full play to his own specialty. For example, establish a model of health, customer service and dedication.

5. Emotional investment method

Emotional factors have a great influence on people's work enthusiasm. Hotels can often take emotional incentives in the following ways: employee birthday celebrations (leaders' congratulations, birthday cakes, birthday parties, dances, etc. ), visiting patients and providing assistance to families in need. Emotional investment is not only for employees, but also for their families. At work, a department manager, according to the characteristics of young employees in his department, deducted part of his savings from employees' salaries every month and distributed them to employees' parents at the end of the year, which was supported and recognized by employees' parents and played a very good incentive role.

6, psychological counseling method

Because hotel enterprises adopt strict institutionalized management, the management level is relatively clear. In addition, the management methods of some grass-roots managers are simple and rude, which will inevitably damage the enthusiasm of employees in the long run. Therefore, the hotel's top management should hold staff day reception activities regularly, listen to employees' voices, eliminate employees' grievances and narrow the distance between managers and employees.

7. Rotation incentive method

Employees who have worked in a position for a long time and are skilled will inevitably be bored and arrogant. Hotels should seize the opportunity to transfer employees, which will bring new challenges to employees. This can not only help employees learn new skills, but also motivate employees with work.

8. Interest Incentive Law

Interest is the best motivation to push employees to work hard. According to employees' personal interests and work needs, hotel managers help employees find jobs they are interested in through two-way selection, thus producing lasting incentive effects.

9. Methods of cultural and sports activities

Amateur cultural and sports activities are another stage where employees' interests and talents can be displayed. By organizing colorful cultural and sports activities and various interest group activities, the hotel helps employees to do their spare time well beyond eight hours, so that their hobbies can be satisfied, and their emotional communication and sense of belonging to the enterprise can be enhanced, thus improving the cohesion of the hotel and avoiding accidents caused by young employees, lack of discernment and chaotic spare time life.

10, the appropriate punishment method

The methods of motivation include positive motivation and negative motivation. Compared with praise and reward, criticism and punishment are negative incentives. Positive motivation plays a guiding and promoting role, while negative motivation plays an inspiring role. Both positive and negative incentives are commonly used in incentive work. When using negative incentives, be timely, not to people. Generally speaking, unless necessary, praising employees (positive motivation) should be done in public, and criticizing employees (negative motivation) should be done in private.

1 1, crisis incentive method

People staying in the same environment for a long time will breed inertia, which is a chronic poison that corrodes the development of enterprises. Hotel managers must constantly carry out the reform of human resource management, creating artificial pressure on managers and employees at all levels, forcing employees to work hard and pursue progress. For example: eliminate managers and employees from the bottom; Implement the internal waiting system for employees; Failing to achieve business objectives, salary reduction system and so on. These crisis incentive measures put managers and employees in danger, so that managers and employees can maximize their respective roles in adversity, so they have a strong incentive effect.

12, material incentive method

In addition to the commonly used incentive methods in the incentive work, it is also important to formulate the overall profit sharing system of the hotel. Distribute the annual profit earned by the hotel to each employee according to the prescribed proportion. The more the hotel earns every year, the more employees get. Employee stock should be cashed at any time every year so that employees can understand? If there is water in the river, why not do it? It goes without saying that employees' active production can correct or timely reflect the problems existing in service work anytime and anywhere, and help the hotel improve the overall service quality.

13, image incentive method

Image motivation is to make full use of the role of visual image to stimulate the sense of honor, accomplishment and pride of hotel employees, which is an effective incentive method. The usual practice is to put the photos of advanced employees on the honor roll, internal newspapers and periodicals, etc. This can not only motivate employees themselves, but also motivate more employees. Are there any hotels that work through trusteeship? Shop history exhibition? 、? Hotel indoor figure photography contest? And so on, these experiences can be used for reference.

14, participation incentive mode

Participating in incentives means putting hotel employees in the position of owners, respecting them, trusting them, allowing them to participate in hotel management and decision-making at multiple levels and in depth, and absorbing their correct opinions.

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