Traditional Culture Encyclopedia - Hotel reservation - Can introverted girls be competent at the hotel front desk?
Can introverted girls be competent at the hotel front desk?
yes.
The front desk work of a hotel can be divided into two categories: 1. Service 2. Finance
Service work requires communication skills, and not all newcomers to the hotel industry are outgoing and cheerful. To be a receptionist, the first thing is to be cautious, careful, eager to learn and strong in pressure resistance. Nothing else matters. Don't compare with others, you see her merits, but you really ignore your own.
To work at the front desk, you should first memorize all kinds of product knowledge and computer operation. Then get familiar with it and increase your work efficiency. When you can easily answer or solve any questions of the guests, the distance between you and the guests will be closer. This is also a means of service, relying on a good and solid business foundation to give guests a sense of security.
I believe you will go from introversion to extroversion.
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