Traditional Culture Encyclopedia - Hotel reservation - What is the method of using computer cashier in a hotel?

What is the method of using computer cashier in a hotel?

It is necessary to install a catering cashier system, order handbags, place orders at each stall, and automatically keep accounts with the computer. The cashier is only responsible for placing orders for the desired station number. All dishes ordered by handbags are The drinks and drinks are all on the bill, and the waiter can just check and pay.

First enter the employee account and password,

then select the table,

make specific orders according to the dish category, submit, take out the computer order, log out, Finish.

1. Cashier workflow

(1) Cashier preparation

1. First, claim and count the reserve fund. The reserve fund is usually 500 yuan.

2. Power-on check:

a Is the power indicator light of the machine on? Does the computer screen show "Network" status?

bIs the printer’s power connected properly? Are the printing paper and ribbon ready? Are they enough?

c Clean the cashier workbench, organize and replenish other spare supplies.

d Understand whether there are any changes in product prices in the store on duty that require special attention, as well as promotional products and gifts.

(2) Cashier process 1. Sign in: Cashiers sign in with their respective cashier work numbers and personal passwords (passwords).

Example: Fill in the information according to the prompts on the computer screen:

2. After signing in, press Enter and the computer will enter the main cashier operation interface. Select the "Sales" menu, press Enter to confirm, and enter the sales state. At this time, the cash register is completely ready and can perform cashier operations for customers.

3. Before scanning products, you should be very familiar with the usage of each function key on the keyboard.

Payment--[F9], after the scanning is completed, press this button to settle the total price of the product and collect cash from the customer.

The transaction is completed--[P], start printing the computer receipt, and prepare to receive the next customer.

Cancel transaction--[ Ctrl Del ], for a certain order that cannot be completed, cancel the entered data. Pending order--[F6], press this key to suspend the transaction that has been carried out, and continue if necessary.

Retrieve orders--[Shift F6], for pending transactions that need to be continued, press this key to remove and continue the operation. Since a maximum of 10 orders can be placed, be careful when taking orders.

Help--[F8], for an unfamiliar operation, press this key to select the menu to get help.

Return--[Esc], return to the initial state.

Delete record--[ U ], delete an abandoned transaction record.

Check out--[Ctrl

4. Scanning of goods

The price of the goods purchased by the customer is scanned into the computer using a scanner, and manual keystrokes are not allowed.

First flatten the product barcode (cooked food, vacuum packaging) and align it with the scanning platform.

Wait to dry the goods (fresh and frozen goods) and scan them against the barcode.

When you hear the sound of "Beep!", it means that the price of the scanned product has been scanned into the computer, and then you can scan another product one by one.

Every time you scan a product, you should pay attention to check whether the product price and product name are consistent with the actual product. To do this, cashiers should be familiar with the layout of merchandise in the store, prices of specials, bundled merchandise, and product category numbers.

While scanning the product, please pay attention to loss prevention. Keep an eye on all directions and listen to all directions to prevent anyone from pinching or changing packages. Pay attention to children's hands and backs. Unpacked goods that are difficult to see should be opened for verification and inspection.