What should I do if the hotel trash can is full?

Call the front desk and ask someone to clean it.

Hotel service refers to the intelligence and necessary labor paid by the hotel to meet the needs of customers, and it is an intangible and priceless commodity of the hotel. The hotel mainly provides accommodation services, living services and facilities services for tourists. Four diligence and three lightness are the essence of service. Good service, improved quality, correct attitude and personalized service can all improve service quality.

The hotel has a set of standardized operation procedures for every service action, such as the doorman opening the door, the bellman pulling the luggage, the waiter knocking at the door, serving tea and water, and the use of room facilities and equipment. As soon as the waiters appear, you can see that the training of these service personnel is quite well-trained and makes people feel very comfortable.

Hotel service requirements:

1. Good standardization service is the premise and foundation. Personalized service must be based on standardized service. If we only stay in standardized services and do not develop personalized services, it will be difficult for hotel management and quality level to reach a new level.

2. In addition to high professional skills and professional ethics, waiters should also have strong psychological endurance, analytical judgment and emergency handling ability. , especially from the perspective of the guests to "empathy" understanding, understanding and understanding of the guests.

3, gradually establish a specification to meet the requirements of personalized service.