Common vocabulary about hotel front desk

The front office: the front office

register: registration, registration

Room Reservation: room reservation office< /p>

Book: Book

Confirm: Confirm

Counter: Counter

Double room: Double room

Single room :Single room

Twin room: Standard room

Deluxe suite: Deluxe suite

Presidential suite: Presidential suite

Room change: House price

Special rate: preferential price

Service change: service fee

Discount: discount

Suites: suites

Credit card: credit card

Cash: cash

Name tag: label, luggage tag

Luggage/baggage: luggage

Suitcase: Box

Handbag: Handbag

Valuable: Valuable items

Breakable: Fragile

Full name: Full name

Fill in: fill in

Nationality: nationality

Departure date: check-out date

Signature: signature

Passport: Passport

Receipt: receipt

Fine: fine

Sundry fee: miscellaneous fee

Bill: bill

Invoice : Invoice

Mis-check: Accounting error

Overpay: Overpayment

Currency: Currency

Airmail: Airmail

Ordinary bill: Ordinary mail

Registered mail: Registered mail

Charge to the room: Posted account

Free of charge: Free

Exchange rate: Exchange rate

Hotel policy: Hotel regulations

Express: Express mail

Deposit: Deposit

Off -season: low season

Peak-season: peak season

Arrival list: guest list

Telephone directory: telephone number book

A long distance: long distance call

A local call: local call

Extension: telephone extension

Elevator: elevator

Supermarket: supermarket< /p>

Catering Department

1. Utensils

bowl: bowl

chopsticks: chopsticks

spoon: spoon

p>

fork: fork

napkin: napkin

cork: cork

screw: bottle opener

2. Drinks

cocktail: cocktails

liquor: spirits

sake: rice wine, sake

bitte

rs: Bitters, bitters

gin fizz: gin fizz

bloody mary: bloody mary

orangeade: orange water

fruit juice: fruit juice

pepsi: Pepsi

seven-up: seven-up

sherry: sherry

kirsch: cherry wine

coffee: coffee

tea: tea

apple juice: apple juice

beer: beer

champagne: champagne

whiskey: whiskey

drink list: drink list

wine list: drink list

campari: Campari< /p>

brandy: brandy

vodka: vodka

rum: rum

gin: gin

tequila :tejira

red wine: red wine

white wine: white wine

rose wine: rose wine

dry wine: dry wine

semi-dry wine: semi-dry wine

semi-sweet wine: semi-sweet wine

sweet wine: sweet wine

natural still wine: still wine

sparkling wine: sparkling wine

fortified wine: fortified wine

aromatized wine

lemon: lemon

3. Breakfast

1. dim sum: snacks

2. soybean milk: soy milk

3. rice gruel: porridge

4. porridge: porridge

5. deep-fried dough sticks: fried dough sticks

6. sesame seed pastry: sesame cake

7. steamed stuffed bums: meat buns

8. dumpling: dumplings

9. pickle: pickles

10. wonton: wontons

11. dessert: dessert

12. sandwich: sandwich

13. noodles: noodles

14. longevity noodles: longevity noodles

15. noodle soup: noodle soup

16. fried eggs: fried eggs

17. boiled eggs: boiled eggs

IV. Dishes< /p>

a la carte: a la carte

tabled'hote: set meal

appetizer: appetizer

soup: soup

< p>salad: salad

entrée: main dish

fry: fried

deep-fry: fried

sauté: tender stir-fry< /p>

braise: stew

boil: boil

steam: steam

simmer: simmer

grill: bake< /p>

bake: bake

roast: bake

stuff: stuff, stuff

smoke

: smoked

lukewarm: lukewarm

oily: too oily

rare: a little raw

medium: medium heat

well-done: well-done

underdone: underdone

light: light

heavy: heavy-flavored

seasoning: condiment

chili: chili

jam: jam

poultry: poultry

shark's fin

shrimp: shrimp

pigeon: pigeon

crab: crab

eggplant: eggplant

vegetable: vegetable

fungus: mushrooms

fillet: tenderloin

rump: leg meat

steak: steak

5. Name of dish

steamed carp: steamed carp

sweet and sour croaker: sweet and sour croaker

stewed turtle: stewed turtle

stir-fried eel with brown sauce :Dry-roasted eel

Sweet and sour pork chops :Sweet and sour pork ribs

fried crisp pork : Crispy pot crispy pork

plain sauté shrimps : stir-fried and smooth Shrimp

chicken cubes with chili peppers: spicy chicken

pork shreds with fish seasoning: fish-flavored shredded pork

smoked crisp fish: smoked crisp fish< /p>

special spicy chicken: strange-flavor chicken

noodles Sichuan style: Dandan noodles

fried rice YangZhou style: Yangzhou fried rice

fried soybean scum roll: fried bell

DongPo pork: Dongpo pork

hangzhou roast chicken: Hangzhou roast chicken

cold duck web: mixed duck feet

three-delicious-in gredient soup:three-delicious soup

Sichuan chicken cube-lets: Kung Pao chicken

Roast chicken: roasted chicken

Chicken chops: White chopped chicken

Chicken in casserole: Casserole chicken

Housekeeping department

switch: switch

IDD: international direct dial

p>

DDD: Domestic direct pullout

Turn-down service: Make a late bed

Wardrobe: Wardrobe, wardrobe

Mattress: Mattress< /p>

Air-conditioner: air conditioner

Laundry: laundry

Express service: quick wash

Iron: ironing

< p>Mend: repair

dry-cleaned

indemnity: compensation

shrink

fade

>

colo***st: non-fading

laundry bag laundry bag

shirt shirt

coat coat

trousers : Pants

toilet, lavatory toilet paper

toilet *****, toilet roll toilet paper

toilet ***** holder toilet paper holder

toilet cover toilet cover

toilet seat toilet seat

hand towel towel

towel rack, towel rail towel rack

wash basin, hand basin wash basin

faucet, tap faucet

shaver outlet, shaver point shaver socket

bathtub, bathtub

bath towel

shower shower head

shower curtain bath curtain

soap dish bath soap box

toilet articles toilet Supplies

towel

handkerchief

shampoo

hot water

soap

detergent washing powder

tooth paste toothpaste

hangers clothes hanger

tooth brush toothbrush

toilet mirror dressing< /p>

shaving brush shaving brush

shaving cream shaving cream

comb comb

hair drier

nail scissors nail clippers

bathroom bathroom

shower bath, shower shower

dresser dressing table

mirror mirror

toilet, lavatory, washroom toilet

water closet, W.C. toilet; flush toilet

bathrobe bathrobe

waste-***** basket waste paper basket

carpet carpet

slippers slippers

closet closet

chairs chair

nightstand bedside table

shoe -shiner shoe brush

Executive Office

Labor Union

Chinese Communist Youth League Committee*** Youth League

Housekeeping Department Housekeeping Department

Food & Beverage Department

Health & Recreation Department Recreation Department

Sales and Marketing Department Marketing Department

Finance Department Planning and Finance Department

Engineering Department Engineering Department

Administration Department

General Manager

Deputy General Manager

Executive Office Director

p>

Secretary

Department Manager

Assistant Manager

Supervisor

captain

p>

waiter/waitress waiter

cleaner

floor attendant

guard security

cashier accountant

p>

operator

bellboy/bellman/doorman

receptionist receptionist

hostess female receptionist

hairdresser hairdresser

beautician beautician

walk-in guest unbooked individual guest

Front Office front hall

Front Desk front desk< /p>

Concierge agency

Complaint

lobby bar

exchange rate

Telephone Exchange switchboard< /p>

International call International call

local call local call

long distance call

interior line

outside line outside line

Business Center Business Center

Shop Center

Laundry Service

Chinese/Western Restaurant< /p>

Room/Housekeeping Center

Kitchen

Strong Current

Weak Current

luggage /baggage room

toilet/bathroom

lift/elevator

corridor

entrance

exit exit

out-of-order maintenance room

vacancy room

single room

double room

p>

standard room standard room

executive room business room

suite suite

presidential suite presidential suite

conference room meeting Room

Multi-function hall

price/daily rate house price

special rate discount price

registration/check-in Check-in

check-out

postpone/delay delay

cancel/cancellation

bo

ok/reserve/reservation reservation

service charge service fee

discount discount

copy copy

tape print

fax fax

express express delivery

ticket booking ticket booking

service directory service guide

wake-up/morning call wake-up service< /p>

make-up cleaning

tidy up tidy up

turn-down service

voucher coupon

bill

receipt

breakfast ticket

room card

key

< p>credit card

Great Wall Card

Peony Card

American Express Card

VISA Card Saka

travel check

foreign currency

passport

deposit deposit

change change

extension extension

arrival date arrival date

departure date departure date

valuables

I.D. Card

tip tip

airport

Cigarette cigarettes

lighter

film< /p>

Souvenir souvenir

umbrella umbrella

first name

Surname

nationality

< p>address

***(male female)gender

visa visa

private room

soft drinks

p>

cold drinks

hot drinks

mineral water

juice

black tea

p>

green tea

coffee

black coffee

beer

bread

instant noodles

menu

wine list

brand trademark

cook cooking

boil

steam

stir-fry

fry

deep-fry

bake roast, bake

stew stew

order order

dish (a dish)

food food

breakfast breakfast

lunch lunch

supper dinner

plate plate

bowl bowl

spoon spoon

p>

opener bottle opener

napkin meal

towel

table cloth

fork

knife

toothpick

matches

chopsticks