Traditional Culture Encyclopedia - Hotel reservation - What is the hotel room reservation process?

What is the hotel room reservation process?

At present, there are various types of hotel rooms, and different types of superior rooms provide different needs for you and your company. Business standard rooms, executive suites, entertainment suites, executive standard rooms, executive suites, ladies' rooms, children's rooms, spa suites, presidential suites, etc. Everything you need! The atmosphere is exquisite and comfortable, and it is also very humanized, creating a comfortable and private space for you. Normal booking procedure: you can book directly without registration, but you need to fill in your mobile phone number to receive the booking result SMS; If you have registered, you can log in before booking, which can save the trouble of filling in your personal data again when booking. If you are booking for the first time, we will send you a short message with a password after the order is submitted, and you will become a member of this site, so that you can log in with your mobile phone number and the password you received. 1, you should log on to the website for hotel room reservation, and choose a suitable hotel according to your needs. 2. Fill in and select the hotel inquiry type, city name, hotel location, check-in and check-out dates, designated hotels, price range, star rating and other requirements. 3. After completing the form, click Query to enter the hotel query result interface and select a hotel. 4. Fill in the hotel reservation form, including personal basic information, mobile phone number, etc. After confirming your requirements, submit the order and wait for the confirmation information. Your reservation will not be completed until the website confirms it to you. There are also some problems. For customers who can't check in as scheduled for some special reasons, please contact the hotel in advance to get the best solution. 1. When a reservation has been made to the hotel, but it needs to be cancelled, the hotel manager should take out a new reservation form and tick the small box in the cancellation column to indicate cancellation of the reservation. List the names of the intended visitors on this form. 3. Fill in the arrival and departure dates of the scheduled visitors. 4. Fill in the number and category of reserved rooms. 5. Fill in the name of the notifier in the room reservation column. 6. Fill in the company name, telephone number and address of the notifier for record. 7. The agent should thank the guests after signing, so as to show that he will have the opportunity in the future and hope to serve the guests. 8. The cancellation form should be submitted to the Director of Reservation Department to cancel the reservation in the reservation record.