Traditional Culture Encyclopedia - Hotel reservation - What if I pay for the room for two days in advance and try it overnight?

What if I pay for the room for two days in advance and try it overnight?

If the guest has paid the room fee for two days in advance, but there is a problem during the overnight trial, there are the following solutions:

1. Cancel the room rate: If you find that the guest has paid enough room rate in advance during the overnight trial, you can cancel the room rate directly.

2. Adjust the room rate: If the guest's room rate is not enough in advance, the room rate needs to be adjusted. In this case, it may be necessary to contact the guest and explain the reasons for the price adjustment.

3. Contact the guest: In some cases, if you have any questions about the advance payment of the guest's room rate, it is best to contact the guest directly, explain the situation and ask for their opinions.

Please note that all these steps need to be carried out in accordance with the hotel's financial policy and any relevant room reservation and accommodation regulations. If the problem cannot be solved, you may need to consult your supervisor or room manager.