Traditional Culture Encyclopedia - Hotel reservation - Daily duties of the front desk 10 items
Daily duties of the front desk 10 items
Daily duties of the front desk 1
1, timely and accurately answer/transfer calls, record messages and convey them in time if necessary;
2. Receive visiting guests and inform the interviewees timely and accurately;
3. Send and receive company mails, newspapers, faxes and articles, and do a good job in registration management and forwarding;
4. Responsible for sending and receiving express mail;
5. Responsible for the environmental maintenance of the front desk area;
6. Assist employees in copying;
7. Complete other tasks assigned by the superior supervisor.
Daily duties of the front desk 2
1, responsible for the company's front desk reception and telephone transfer;
2. Send and receive faxes, copy documents, send and receive letters, newspapers, documents, etc. ;
3. Update and manage the employee's contact information such as mailing address and telephone number in time;
4. Accept banquet reservations, coordinate banquet time, issue banquet notices and arrange banquet venues;
5. Responsible for ordering food and contacting the courier company;
6. Responsible for the work assigned by the supervisor;
7. Complete other transactional work assigned by superiors.
Daily job responsibilities of the front desk 3
1. Check the appearance according to the hotel regulations and go to work on time.
2. Read the log record carefully and finish the unfinished work of the previous shift.
3. Warmly receive guests from all sides and provide good service for guests.
When guests arrive at the store, they should take the initiative to greet them.
5. Check in for guests accurately and quickly, and arrange all kinds of rooms reasonably.
6. Accurately grasp the room status and check the room status with the housekeeping department in time.
7. Keep close contact with all departments and communicate guest information and materials.
Daily duties of the front desk 4
1. Check the handover record, understand the handover of the previous shift, and be responsible for handling it;
2. Be familiar with the reservation information, know the situation of the guests, especially remember the names of the VIPs and regulars who will call soon, and know all the activities of the hotel;
3. Be familiar with the hotel's policies on room sales, sell rooms to customers and strive for economic benefits;
4. Be familiar with the professional business and skills of the front desk and do a good job in customer service;
5. Be familiar with in-store information and provide accurate inquiry service;
6. Be responsible for the check-in procedures for the guests staying in the hotel;
7. Responsible for the management and distribution of guest room keys, and strictly abide by the verification system;
8. Make relevant reports and provide accurate reception information for other departments.
Daily duties of the front desk
1. Be responsible for the inquiry, registration and reception of visitors and guests, and provide first-class reception services according to the prescribed procedures and standards. Keep a high degree of vigilance and prohibit all salesmen, intermediaries and other idle personnel from entering the building.
2. Be responsible for the on-site order management at the sidewalk entrance of the hall, ease the flow of people during peak hours, prevent unauthorized personnel from breaking in, and contact the security guard in time in case of special circumstances.
3. Greet customers warmly, take the initiative to say hello, be dignified and tidy, and establish a good image of Huaye service window.
4. Be familiar with the general situation of the park, be able to answer the general questions raised by the guests and provide regular non-confidential information.
5. Be responsible for receiving and forwarding telephone calls, mails and letters, and recording, sorting and archiving work information.
6. Keep the lobby clean and tidy. Complete other daily work assigned by the leader.
Daily duties of the front desk 6
1. Responsible for welcoming guests in the store.
2. Guide guests to their seats or send them to the dressing area.
Send the guests out
4. Complete other tasks assigned by the supervisor.
Daily duties of the front desk 7
1, maintenance plan management
2. Service marketing product sales
3. Complete the tasks assigned by superiors.
Daily duties of the front desk 8
1. Reception at the front desk, telephone exchange, recording information and conveying it in time;
2. Send and receive documents, faxes, express delivery and invoices;
3. Maintain the company's daily office order and office environment, and manage employees' clothing;
4. Registration and information management;
5. Procurement and registration management of office supplies;
6. Draft and convey administrative notices and related documents, and assist in organizing and implementing various activities of the company;
7. Arrange meeting rooms, travel tickets, hotel reservations, and pay company communication fees;
8. Fixed assets management;
9. Responsible for the purchase of bottled water;
10. Holiday welfare arrangement;
1 1. Other matters arranged by the leaders;
Daily job responsibilities of the front desk 9
1. Go to the cashier of the company at the specified time every day to settle the business expenses and statements of the previous day.
2. Arrive at work on time, prepare enough business change and invoices, and do a good job in preparation and cleaning before business.
3. When collecting money, carefully examine the documents issued by the waiter to confirm that the amount and quantity are correct, and return them to the guests immediately if there are any mistakes.
4, carefully identify the authenticity of cash, found that counterfeit money should be immediately returned to the waiter to explain and exchange.
5. The payment voucher filled in after business must be consistent with the account.
Daily duties of the front desk 10
1, responsible for the company's front desk reception;
2. Be responsible for the company's telephone transfer, sending and receiving faxes, copying documents, booking air tickets and hotels, etc.
3. Responsible for employee attendance, going out, asking for leave and other forms;
4. Responsible for the procurement, daily distribution and management of office supplies, assist in the management of office environment, safety and health, and ensure logistics support;
5. Be responsible for the management of meeting rooms and company documents;
6. Cooperate with administrative and human resources related work to deal with various emergencies;
7. Complete other tasks assigned by department leaders.
Daily duties of the front desk 10 related articles:
★ Latest 10 Personal Work Summary Plan for Front Desk Staff
★ Summarize ten model essays on the front desk work of the unit.
★ Summarize ten model essays on personal work at the front desk.
★ Daily work at the front desk
★ Seven job responsibilities of the front desk supervisor
★ 7 selected examples of reception duties at the front desk
★ Front desk 10 job responsibilities.
★ 6 Selection of job responsibilities at the front desk.
★ Personal Summary of Front Desk Clerk (General 10)
var _ HMT = _ HMT | |[]; (function(){ var hm = document . createelement(" script "); hm.src = "/hm.js? 8 a6b 92 a 28 ca 05 1cd 1 a9f 6 beca 8 DCE 12e "; var s = document . getelementsbytagname(" script ")[0]; s.parentNode.insertBefore(hm,s); })();
- Related articles
- How to hang up and change clothes when staying in a hotel?
- Why is Morocco a well-deserved destination for online celebrities?
- What material is the TV wall made of?
- Yantai people, please help me! ! !
- What is the nearest hotel to Beijing Xiyuan Hospital of Traditional Chinese Medicine? It is best to see a doctor next to or opposite the hospital.
- What is the reservation platform of Shenzhen Qilin Mountain Villa?
- Introduction of Chengdu Happy Valley Entertainment Facilities
- How many stops is Hanting Hotel Xi's store outside the East Gate from Kangfu Road?
- How far is it from Guangzhou South Railway Station to Bawang International Hotel?
- Where is the address of Baitai Banquet Palace in Yao'an County?