Traditional Culture Encyclopedia - Hotel reservation - How do hotels claim for cockroaches?
How do hotels claim for cockroaches?
Legal basis: Article 11 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests. Consumers who suffer personal or property damage due to purchasing or using commodities or receiving services shall have the right to compensation according to law.
Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests disputes between consumers and business operators can be resolved through the following channels: (1) through consultation with business operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.
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