What are the cashier's job responsibilities

Cashier (English name: Cashier) refers to the employees who check out customers in supermarkets, shopping malls, hotels and other business places. Cashier job requirements: strong learning and communication skills; Honest, responsible, skilled in using office software and cashier related equipment; And use the cash register to assist the work. Now, let's take a look at the cashier's job responsibilities!

supermarket cashier supervisor, cashier post responsibilities, daily workflow

1

cashier supervisor post responsibilities

1. Abide by store rules and regulations.

2. Be able to work overtime voluntarily because of work needs.

3. Be familiar with the layout of shopping malls and be proficient in business knowledge.

4. convey the spirit of company documents and be responsible for implementation.

5. convey the requirements of the department manager and * * * achieve the objectives of the department.

6. Be responsible for controlling and managing cash variance and cash safety.

7. Analyze the cash variance and provide solutions.

8. coordinate with other departments.

9. Maintain the normal operation of cash register equipment, ensure the safety inspection and operation of cash register, and timely eliminate faults.

1. check the attendance status of the cashier team, reasonably dispatch manpower and control personnel costs.

11. standardize the checkout process to ensure the quick, smooth and accurate cashier work.

12. supervise and inspect the work of the cashier foreman.

13. Provide good service to customers.

14. Do a good job in cashier training.

15. Be responsible for the professional knowledge and skills training and performance appraisal of cashier group staff.

16. handle emergencies randomly and receive customer complaints.

17. Ensure accurate, safe and timely payment recovery.

18. Report the problems layer by layer, and report to the superior in time for emergencies and handling results.

cashier supervisor's daily work

1. Schedule the manpower needs of all places, including: arranging machines, arranging rest and meals, and arranging manpower needs in emergencies.

2. Every day when you arrive at your post, you must check whether the cashier desk and machinery and equipment are in good condition, clean and dust-free, so as to ensure that customers can get clear sales orders.

3. Be responsible for supervising and checking the cashier's compliance with the company's rules and regulations and the cashier's attendance. Including attendance, sick leave statistics and overtime statistics.

4. Be responsible for adjusting the contradiction between cashier and customer, cashier and storefront, and report to relevant leaders in time.

5. Be responsible for keeping the key of the cash register, and it is strictly forbidden to hand it over to others for escrow.

6. solve the cashier's problems in checkout, including refund, discount and payment in the middle.

7. keep close contact with the computer department at any time, report and solve the problems of the cash register in time, supervise the use of the cash register every day and make a detailed registration to ensure that each cash register can be used normally.

8. Keep the class statement confidential, and it is forbidden to disclose it to the cashier.

9. Arrange new personnel reasonably and do a good job in training.

II

Cashier's post position

1. Have the spirit of dedication and love for the post and excellent service awareness and skills.

2. Do a good job in customer service, treat customers with civility, courtesy and service with a smile, and do not quarrel with customers under any circumstances.

3. Enter the sales data into the cash register correctly and provide the correct sales information to the company.

4. The receipt and management of payment should be serious and responsible, so as to prevent overflow and shortage, and ensure that the daily business funds can enter the bank correctly, safely and timely.

5. Be responsible for collecting the sales revenue of the day and signing the authenticity of the currency.

6. when collecting money, you should sing "receive and pay" to ensure that the collection is accurate.

7. When accepting credit cards by cheque, check the cheque and credit card.

8. keep the sales vouchers, invoices, and received bid items as required, and ensure their safety.

9. Be responsible for cleaning the cashier desk and cash register where you sit every day, so as to reach the standard of dust-free touch.

1. check the printer ribbon before starting the computer every day to ensure that the sales documents issued by the printer are clear.

11. Be responsible for the problems occurred in the cashier's work on the computer, such as slow computer response, illegal bar code, etc., and report them to the foreman in time for recording.

12. When no one takes over, stick to your post and don't leave without permission.

13. After work, collect the sales money and send it to the cashier.

14. be familiar with the layout of shopping malls and the products.

15. observe the store rules.

16. Be able to obey the arrangement and complete the tasks conveyed by superiors.

17. Be able to work overtime at any time for work needs.

18. Can help the loss prevention staff to prevent the loss of goods and safeguard the interests of the company.

III

Daily workflow of cashier department

1. Go to the general cashier room at 1: every morning to get the key and special seal and turn it on at the cashier desk.

hold a morning meeting at 2.1: , arrange the cashier's work on duty, check the cashier's gfd, praise the good deeds in the work and convey the relevant spirit of the company.

3. After the morning meeting, the cashier supervisor will urge the cashier to do a good job in cleaning the cashier desk and making preparations before opening (such as menus, etc.).

before 4.1: , arrange the prison personnel to the general detention center.

welcome guests at 5.1: 25.

it officially opened at 6.1: 3, and it was managed by walking in the cashier area.

7. Supervise and check the cashier's daily work, such as singing, receiving and paying, at least once per shift and make records. Do a good job of cashier leaving the desk and turning it off.

8. Solve the dispute between cashier and customer. If the cashier has a wrong scan, the supervisor must help solve it; Be patient in answering customers' questions.

9. exchange goods.

1. To register invoices, you must register the renewal paper number, cashier's name, termination number, etc. in detail.

11. During the tour, the cashier is strictly required to register and turn off the time according to the rules and regulations.

12. Arrange the cashier's meal time reasonably, and make records of rewards and punishments.

the cashier's change slip must be collected before 13.15: and 21: .

14. register the cashier's shift change application within a fixed range in the shift book.

15. During the shift change, the cashier at work will have a regular meeting at the gate of the general cashier's office ten minutes in advance to convey the contents of the morning meeting and tie the knot for those who get off work in the early shift.

collect all the cashier's change slips before 16.21: .

at 17.21: 3, one of the supervisors is responsible for arranging the cashier's desk for the next day (the cashier's desk for every two weeks cannot be repeated).

18.21: 45 Make a good record of the contents of the morning meeting the next day and the handover registration of the supervisor in the handover book, so that the supervisor of the corresponding department can sign and receive the documents.

19. after closing the business on the same day, tie the shift knot for the cashier and turn it off.

2. Check whether the cash register, computer screen, printer and degaussing are closed, clean up the orphan goods, and send the invoice and cash register key to the general cashier.

21. arrange a general cleaning at least once a week.

IV

Responsibilities of the general revenue position

1. The general revenue staff should play an exemplary role in their work. Actively cooperate with accounting to collect, sort out and deliver bills, and cooperate with accounting to audit accounts in time.

2. do a good job of cashier, and assist in handling and solving various business problems in the process of receiving.

3. Be responsible for the collection of the company's payment, and supervise and check the problems in the cashier's acceptance.

4. Be responsible for whether the checks and credit cards handed in by the cashier conform to the company regulations.

5. Be responsible for filling in the bank payment form and sending the payment to the bank safely and timely.

6. Be responsible for the safety and working order of the vault.

7. be responsible for adjusting the petty cash required for normal business cashier.

8. Do a good job of logistics service for the cashier and assist the cashier to deal with various business problems.

9. Assist in subjectively and reasonably arranging the deployment of cashiers on duty.

1. The general cashier should help the cashier and the supervisor or foreman in their business work, and make regular assessment.

11. Be responsible for checking whether the cashier's payment for goods and the sales summary table of the payment form meet the requirements, and stamp it after checking.

V

Responsibilities of the chief cashier (bank) of customer service department

(1) Service description

1. Under the leadership of customer service manager and finance, make reasonable arrangements to check the internal and external work of cashier;

2. Be responsible for the receipt and reconciliation of payment, check and credit card;

3. Be responsible for the delivery and inspection of financial regulations and documents of the headquarters.

(II) Job responsibilities

1. Abide by the company and financial rules and regulations, obey the superior leadership, improve work performance and avoid cash differences.

2. Arrange and check the cashier's internal and external work reasonably.

3. Be an exemplary leader in your work. Actively cooperate with the accountant to collect, sort out and deliver bills, and cooperate with the accountant to audit the accounts in time.

4. Do a good job in cashier logistics service for cashiers, and assist in coordinating and solving various business problems in the acceptance process.

5. Be responsible for the collection of the company's payment, and supervise and check the problems in the cashier's acceptance.

6. Be responsible for checking whether the checks and credit cards handed in by the cashier meet the requirements.

7. Be responsible for filling in the bank payment form and sending the payment to the bank safely and timely.

8. Be responsible for the receipt and management of invoice memo and invoice writing.

9. Be responsible for the safety and working order of the vault.

1. Take care of the sales payment and various valuable documents, and refuse anyone to borrow or misappropriate them.

11. Be responsible for adjusting the petty cash required for normal business cashier.

12. The general cashier should help the cashier and the foreman in their business work and make regular assessment.

13. be responsible for checking whether the cashier's payment and the cash list are in line with the requirements, and whether the delivered payment is true or not, and stamp it after verification.

dry goods cashier job responsibilities and cashier common error handling methods!

Cashier's job responsibilities

1. Cashier's qualifications

1) Understand the relevant regulations of the headquarters on franchise stores;

2) be familiar with the cashier business operation;

3) Be familiar with the operation skills of various cashier equipment;

4) Have a certain sense of service and sales skills, strong sense of obedience and cooperation;

5) Have basic computer knowledge and financial knowledge;

6) Have the ability to identify counterfeit banknotes.

2. Cashier's job responsibilities

1) High-quality, efficient and enthusiastic service

A. Be polite to customers, such as: Hello, welcome! Thank you, good morning!

B, when the customer leaves, help the customer put the goods into the shopping bag, such as polite expressions: welcome to come again!

2) The cashier must sing "accept and pay" at the time of settlement. Don't throw the money to the customer, but give it to the customer together with the receipt.

a. When accepting money from customers, sing "XXX money for your goods" and "XXX money for you", and sing "XX money for you" when giving change;

B, keep a cordial and friendly smile to customers;

C, patiently answer customers' questions;

D, listen to other work arranged by the person in charge of the day during the business peak hours. For example: check prices, clean trolleys, and exchange petty cash.

3) Provide customers with shopping bags

If hard and heavy goods are put on the bottom, fragile goods and puffed food are put on the top, and the goods packed in the bags should not be higher than the bag mouth, so as to avoid inconvenience for customers to carry.

4) Ensure that customers take away the goods

A, and put the advertisements or gifts in the promotion activities into the bags after confirmation;

B, avoid putting goods that are not the same customer in the same shopping bag when bagging;

C, tie the oversized articles with ropes to facilitate customers to carry them;

D, remind customers to take away all the goods to prevent things left behind at the cashier.

5) Keep the cashier clean and tidy at all times.

6) Check the special goods carefully. Such as bags, boxes (gift boxes), cartons, packaged goods, etc.

3, cashier work standard training

1) General process

A. Prepare enough cash register change, and each spare change must be bundled in a designated cashier bag;

B, mount guard: the cashier uses the password to mount guard;

C. Cashier: Cashier collects business sales money;

D, shift knot: the cashier manager arranges the cashier to be laid off;

e. collection of operating expenses: the cashier manager collects all the sales expenses in the cash register.

2) Monthly process of cashier operation

A. At the beginning of the month, the unified invoice stub of last month will be filed;

B, purchase the unified invoice for the next month at the end of the month;

C, apply for or buy necessary stationery;

D, declare business tax;

E, participate in the month-end inventory;

F, sort out all kinds of cashier forms at the end of the month and send them to relevant departments or supervisors;

G, regular maintenance of the cash register.

3) daily process

preparation before business

A, cleaning and tidying up the cashier operation area;

B, organize and supplement the necessary items. Including: membership card, member registration form, shopping bag, form, pen and note;

C, prepare and check the petty cash put in the cash register;

D, check the operation of the cash register. Including: whether the printer and printing paper, the stub of supplementary invoice and the device for collecting UnionPay are correct, whether the numbers are correct and whether the numbers are the same; Whether the date is correct; Whether the program design and statistical data in the machine are correct or zero;

e. check the cashier's dress and appearance. Including: uniforms, hairstyles;

F, memorize and confirm the promotion activities, special prices, commodities with changed prices and the positions and prices of important commodities of the day.

specific work in business

a. welcome customers. Such as: "Hello, welcome!"

B, collecting money

Wait for the customer to put the goods in the basket on the cashier.

face the screen of the cash register to the customer.

scanning or logging in goods, and telling customers the total amount: "one ***XXX yuan."

singing about accepting customers' cash: "I will charge you XXX yuan."

confirm the amount delivered by the customer and verify its authenticity.

Sing "Pay customers change": "Here is your change of XXX yuan, please count it."

C. seeing the guest off

Give the bag to the customer and say with a smile, "Thank you, welcome to come again! "

scan the cashier to confirm the customer.