What qualities should a lobby manager of a five-star hotel have? What major should I study during my college years? What does it take to be a lobby manager?

1 Good oral English communication skills and the ability to handle various service conditions, such as complaints.

The corresponding university major is tourism management or hotel management, and there are many majors at present.

At present, it usually takes two to three years to become a lobby manager, and it is a more conventional channel from the front desk reception to the assistant manager of the lobby.

I am an undergraduate in tourism management. In fact, the hotel industry looks beautiful and the environment is good, but there are also many hardships, with three shifts (often night shifts), complex interpersonal relationships within the hotel and uneven quality of employees. But as long as you stick to it, it will be better to have experience, especially at the top, where the working environment is superior, the work is easy and the salary is high.

Mainly interested in the service industry and perseverance. . . . I hope this helps.