What should the boss do in the face of "grabbing customers" in other catering industries?

In the face of "grabbing customers" in other catering industries, the boss should first: calm down; Second: start with the product; Third, do a good job in check-in. When the restaurant is facing a price war, the first thing the boss should do is to calm down, never follow the competitors, observe their every move and keep silent; No matter how the catering industry changes and updates, the only thing a restaurant can't change is its products. Therefore, in the face of price war competition, our best way is to start with products, create differentiated products and pay attention to products. When the restaurant is facing a price war with its competitors, our best way is to do a good job in customer retention marketing, because only by retaining customers can the restaurant maintain its current business, and only when the current business is stable can it counter the competitors in a favorable way.

Opening a hotel is not afraid of no business, but of someone behind the scenes. Xiao Li from Dalian went for help yesterday. Xiao Li has opened a hot pot restaurant for a year. On the whole, business is good. But another thing that Xiao Li didn't expect was to open a hot pot restaurant 50 meters away from home, just like his own. This is obviously a complete plagiarism. What's more annoying is that all the products in this hot pot restaurant are cheaper than Xiao Li's. As long as Xiao Li's family participates in activities, they will pay close attention and do more than Xiao Li. On the first day of the 20% discount, Xiao Li's business was not affected. But on the third day, when the new store had a 50% discount, many customers were taken away by the new store. In this case, Xiao Li is very depressed and has a headache.

It is common for restaurants to compete with competitors on price. Many restaurant owners panic when they have a face-to-face price war and don't know what to do. See others discount, you will also discount, see others reduce prices, you will also reduce prices. I believe many bosses know the consequences of the price war.

The price war is just some consequences, either sales increase or losses, or attracting customers who are not their loyal fans. Most of the customers they attract only care about price. As long as you raise the price, they won't come. Eventually, both stores lost money.