Traditional Culture Encyclopedia - Hotel reservation - I am a fresh graduate majoring in hotel management. I am an intern, cooking Chinese food and working. The hotel wants me to be the executive floor, but I want to be the lobby front desk. Is that so?
I am a fresh graduate majoring in hotel management. I am an intern, cooking Chinese food and working. The hotel wants me to be the executive floor, but I want to be the lobby front desk. Is that so?
Hotel front desk is the most trained, because it is very important to deal with different people every day, and language requirements are also the face of the whole hotel. The first impression of the guests is that they are at the front desk. Of course, the receptionist is also the most indignant receptionist. No matter where there is a problem, the hotel will call here to inform, and sometimes it will be scolded by the guests. We must deal with it calmly and patiently.
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