Traditional Culture Encyclopedia - Hotel reservation - Five-star hotel rating criteria

Five-star hotel rating criteria

At least 35 items are required.

1. The guest room can provide visual inquiry services such as bills through audio-visual equipment, and provide voicemail services.

2. The bathroom has a drinking water system.

3. The bathrooms of no less than 50 guest rooms are equipped with separate showers and bathtubs.

4. There are no less than 50 guest rooms with separate wet and dry areas (with separate dressing rooms).

5. All suites are equipped with separate bathrooms for the owner and visiting guests.

6. There is a business floor where check-in and check-out procedures can be completed. There is a business center and resting place for guests on the floor.

7. The guest rooms on the business floor have equipment for sending and receiving faxes or emails.

8. Provide free in-store wireless paging services to guests.

9. Expedited laundry service is provided 24 hours a day.

10. Entrusted agency service (golden key service).

11. Provide international Internet services with a transmission rate of not less than 64kbit/s.

12. Closed telephone rooms (at least 2).

13. Negotiation room (accommodating at least 10 people).

14. Provide translation, interpretation and full-time secretarial services.

15. Library (at least 1,000 books).

16. There is a dedicated conference hall that can accommodate at least 200 people, equipped with a cloakroom.

17. Equipped with at least 2 small conference rooms.

18. Simultaneous interpretation facilities (at least 4 languages).

19. Teleconferencing facilities are available.

20. There is a live video and audio broadcast system.

21. There are computers and computer projectors, ordinary film projectors, slide projectors, video recorders, and file shredders for rent.

22. Have a dedicated copy room equipped with sufficient copy machine equipment.

23. It has modern electronic printing and binding equipment.

24. There is a photographic film developing room.

25. Have an exhibition hall of at least 5,000 square meters.

26. Song and dance hall.

27. Karaoke hall or KTV room (at least 4 rooms).

28. Game console room.

29. Chess and card room.

30. Movie theater.

31. Regular singing and dancing performances.

32. The multi-functional hall can provide services such as meetings, buffets, cocktail parties, etc. and can also be used as a karaoke hall and dance hall.

33. Gym.

34. Massage room.

35. Sauna.

36. Steam bath.

37. Surf bath.

38. Solarium.

39. Indoor swimming pool (water surface area at least 40 square meters).

40. Outdoor swimming pool (water surface area of ??at least 100 square meters).

41. Tennis court.

42. Bowling room (at least 4 lanes).

43. Rock climbing practice room.

44. Squash room.

45. Billiard room.

46. Multifunctional comprehensive fitness massager.

47. Electronic simulated golf course.

48. Golf driving range.

49. Golf course (at least 9 holes).

50. Racing track.

51. Park.

52. Racecourse.

53. Shooting range.

54. Archery range.

55. Actual simulated amusement park.

56. Table tennis room.

57. Ice rink.

58. Outdoor ski resort.

59. Private bathing beach.

60. Diving.

61. Surfing on the sea.

62. Fishing.

63. Beauty salon.

64. Boutique.

65. Independent bookstore.

66. Independent flower shop.

67. Baby care and children’s entertainment room.

68. Electronic card door lock.

69. Guest room valuables safe.

70. Self-provided power generation system.

Star hotels should have three types of pillows for guests to choose from, and there should be a public bathroom on the same floor in the front lobby.

Extended information

Five-star hotels are rated by the National Tourism Star Hotel Rating Committee (hereinafter referred to as the "National Star Rating Committee") established by the National Tourism Administration in accordance with the "Tourist Hotel Star Rating Committee" "Classification and Assessment" (GB/T14308-2010) is responsible for assessment. As of February 2013, there were 758 five-star hotels in China.

Any tourist hotel that has been officially operating in the People's Republic of China for more than one year can apply for star rating. Hotels that are rated to meet the corresponding star standards will be issued corresponding star certificates and signs by the National Tourism Hotel Star Rating Agency. The star mark is valid for three years.

Baidu Encyclopedia - five-star hotel standard

Baidu Encyclopedia - five-star hotel