How to solve the problem that hotels booked in knowledge and practice cannot be cancelled?

If the hotel you booked on Zhixing cannot be cancelled, you can try the following solutions:

1. Contact customer service in knowing and doing, explain the situation and reasons to customer service, and request to cancel the order.

2. If the customer service can't solve it, you can try to get in touch with the hotel, explain your situation and seek a reasonable cancellation plan.

3. If the above methods fail to solve the problem, you may have to bear the relevant losses, because the hotel reservation cannot be cancelled.

Please note that different hotels have different cancellation policies, and some hotels may allow cancellation within a certain period of time without charge. Therefore, please read the cancellation policy carefully before booking a hotel to avoid unnecessary trouble.