Traditional Culture Encyclopedia - Hotel reservation - Hotel front desk 12 hours is it tired to get off work for 24 hours?

Hotel front desk 12 hours is it tired to get off work for 24 hours?

Hotel front desk 12 hours, 24 hours off.

Working at the hotel front desk 12 hours is very tiring. Because we are in a five-star hotel, we have strict work requirements, we are not allowed to wear high heels, we are polite and considerate to our guests, and we must do a good job in the environment at the front desk. The most important thing is not to sleep at night, don't lie prone on the table and pay attention to your image.

Main work content

1. Answer/transfer calls timely and accurately, record information and convey it in time when necessary.

2. Receive the visiting guests and inform the interviewees timely and accurately.

3. Send and receive company mails, newspapers, faxes and articles, and do a good job in registration management and forwarding.

4. Be responsible for express delivery and accurate reservation of air tickets and train tickets.

5. Responsible for the environmental maintenance of the front desk area, and ensure the safe and normal operation of equipment (including photocopiers, air conditioners, punching cards, etc.). ).

6. Assist employees to copy and fax.

7. Complete other tasks assigned by the superior supervisor.