123 15 is it useful to complain about opening a homestay?

Useful. 123 15 can complain about the hotel. Consumers have the right to know the real situation of the goods they buy or use or the services they receive. Consumers have the right to require business operators to provide prices, places of origin, producers, uses, performance, specifications, grades, main ingredients, production dates, expiration dates, inspection certificates, instructions for use, after-sales services or the contents, specifications and expenses of services, etc. according to different conditions of goods or services. Consumers have the right to choose their own goods or services.

Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Consumers have the right to compare, identify and choose their own goods or services. Consumers have the right to supervise the protection of goods and services and consumers' rights and interests. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests. Consumer rights protection and the intervention of government departments can make business contacts in all walks of life more standardized and serve the people. When the national consumers' rights and interests are infringed, they can call the "123 15" complaint telephone number opened by the State Administration for Industry and Commerce to report or complain. The opening of "123 15" marks another sharp weapon for consumers to protect their rights.

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.

Legal basis:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Thirty-first people's governments at all levels should strengthen leadership, organize, coordinate and urge the relevant administrative departments to do a good job in protecting the legitimate rights and interests of consumers and perform their duties of protecting the legitimate rights and interests of consumers. People's governments at all levels should strengthen supervision, prevent the occurrence of acts that endanger the personal and property safety of consumers, and promptly stop acts that endanger the personal and property safety of consumers.

Article 32 The administrative departments for industry and commerce of the people's governments at all levels and other relevant administrative departments shall, in accordance with the provisions of laws and regulations, take measures within their respective functions and duties to protect the legitimate rights and interests of consumers. The relevant administrative departments shall listen to the opinions of consumers, consumer associations and other organizations on the trading behavior of operators and the quality of goods and services, and promptly investigate and deal with them.